Az Only - Wfh Outbound Appointment Setter

*You must reside in the state of Arizona to be eligible for this role*
This is a remote position. You are required to have your own computer set up (a laptop, chrome book, or desktop/monitor with a USB or Bluetooth headset, and reliable, fast internet connection) and a quiet workspace. We will not be providing a computer set up for you.
This position requires prior experience in an outbound call center environment where meeting regular expectations was necessary for the role *see skills and qualifications below*
We are a payment processing company – focusing on helping small to medium-sized businesses. We are dedicated to fostering a culture of growth and collaboration, where every team member can succeed. We are looking for a strong, team-oriented performer to join our growing call center team!
You will be responsible for making calls to potential customers, promoting our services and scheduling appointments. Your role would entail contacting business owners by phone, utilizing our script and rebuttals to relay important information, and then setting up a date and time for the business owners to speak to our sales representatives, over the phone. You would maintain a positive and professional attitude when interacting with potential customers over the phone and updating our CRM software with brief notes after each call.
Hours: This role requires you to work a schedule of 8:00AM-4:30PM Monday to Friday.
Compensation: Starting pay is $17.00/hour. You will also be eligible for weekly bonuses starting your very first day.
What we have to offer:

• Weekly pay schedule
• 1on1 coaching
• Team-oriented atmosphere
• Remote work: you have the convenience of not having to commute to the office
• Employee appreciation and recognition
• Benefits (life insurance, medical, dental and vision insurance)
• PTO (we have TWO PTO policies which means more paid time off for you!)
• Coaching and development
• Team building and collaboration opportunities

What you will be doing:

• Making outbound calls to potential customers
• Maintaining a positive and professional attitude when interacting with customers
• Meeting weekly quotas and daily call targets utilizing our script and rebuttals
• Updating our CRM with brief notes after each call
• Working as a team with other Appointment Setters in our Call Center
• Communicating with the rest of the team via Microsoft Teams throughout the day

Skills and qualifications:

• Reliable performance
• Reliable attendance
• Active listening skills
• Receptive to feedback
• Personable, empathetic, and patient
• Computer skills (familiarity and comfortability utilizing programs like Google Chrome, Microsoft Outlook and Microsoft Teams)
• Strong written and verbal communication skills
• At least 6 months experience handling outbound calls required (appointment setting, collections, sales, or a combination)
• At least 6 consecutive months prior experience working remotely required
• Able to resolve personal technical issues related to internet issues, basic computer problems, etc.

If you have experience in sales, appointment setting, lead generation, collections, retention, or other similar fields, apply today!
 

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