Outbound/Inbound Appointment Setter

Salary: Starting at $15.00 per hour plus bonus.

Target Salary: $38k-$40k potential.

Are you tired of being stuck in a dead-end job with no room for growth? Look no further! Climate Pro Air Conditioning & Heating is actively seeking a highly motivated and results-driven Customer Service Sales Agent to join our dynamic team!

At Climate Pro Air Conditioning & Heating, we believe that selling, making outbound calls, and bringing in new business are the lifeblood of our success. That's why we are actively seeking an exceptional Customer Service Sales Agent to join our team and play a pivotal role in our growth.

As an Customer Service Sales Agent, your primary responsibility will be to proactively reach out to potential customers, engaging them with persuasive sales pitches and showcasing the value of our products and services. You will have the opportunity to build relationships, overcome objections, and close deals that result in booked service appointments. Your charisma, communication skills, and ability to create unforgettable customer experiences will set you apart.

In addition to your outbound sales duties, you will also handle inbound calls, answer customer inquiries, and schedule service appointments for customers in need. Your ability to provide exceptional customer service and ensure customer satisfaction will be vital in this aspect of the role.

To excel in this position, you must have a natural talent for selling and the ability to confidently engage customers on the phone. You will be provided with a proven sales script, enabling you to showcase your expertise while delivering an authentic and personalized experience. Continuous training will be provided to ensure you stay up-to-date on our offerings and industry trends.

Attention to detail and data management skills will be crucial as you maintain accurate customer records in our database. This will enable seamless communication and a personalized approach in every interaction, whether outbound or inbound.

We understand the importance of recognizing and rewarding our team members' contributions. As part of the Climate Pro family, you will have access to a comprehensive benefits package, including medical, dental, vision, and life insurance. We also offer an IRA plan with a 3% company match, demonstrating our commitment to your long-term financial well-being. Moreover, we foster a supportive and inclusive work environment, where we celebrate success together through company outings and team-building activities, including exciting kayaking trips.

If you are ready to take your sales career to the next level and enjoy the fulfillment of providing exceptional customer service, apply today to join the Climate Pro family. Let's make lasting memories, exceed sales targets, and drive our business to new heights!

Key Responsibilities:

Proactively reach out to potential customers, delivering persuasive sales pitches with charm and charisma.

Handle inbound calls, answer customer inquiries, and schedule service appointments for customers in need.

Stay updated on our latest products, services, and policies through collaboration with management.

Maintain and update our customer database with accurate and up-to-date information.

Engage with clients in a friendly and professional manner, providing effective support and solutions aligned with company policies.

Utilize communication channels such as email and phone to maximize outreach and sales efforts.

Qualifications:

High school diploma or GED not required.

Open to applicants without a college diploma.

Encouraging towards applicants with disabilities.

Work Schedule:

Tuesday through Saturday Schedule:

Tuesday: 10:30 am to 7 pm

Wednesday: 10:30 am to 7 pm

Thursday: 10:30 am to 7 pm

Friday: 9:30 am to 6 pm

Saturday: 7:30 am to 4 pm

Job Type: Full-time

Salary: Starting at $15.00 per hour plus bonus. $38k-$40k potential.

Benefits:

Competitive retirement matching program

Comprehensive dental, health, and vision insurance

Generous paid time off

Opportunities for bonuses based on performance

Paid training to enhance your skills

Vision insurance

Work Location: Chandler, AZ 85225 (In-person)

If you are ready to join the Climate Pro family and be part of an amazing team, apply today! Let's create lasting memories, bring in new business, and provide exceptional customer service together.

Supplemental Pay Types: Bonus pay

Work Setting: Call center, In-person, Office

Ability to commute/relocate: Reliably commute or planning to relocate to Chandler, AZ 85225 before starting work (Required)

Job Type: Full-time

Pay: $38,000.00 - $40,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Shift:

• Evening shift
• Morning shift

Supplemental pay types:

• Bonus opportunities

Work setting:

• Call center
• In-person
• Office

Ability to Relocate:

• Chandler, AZ 85225: Relocate before starting work (Required)

Work Location: In person