Inside Sales Representative / Appointment Setter

Inside Sales Representative

Start Date: 4/15/2024

Pay: $20/hr

Contract Length: 4 month contract to hire

Employees will be eligible to receive a $1000 sign-on bonus paid out over two months once converted to Full Time Employee (FTE) and eligible for our variable incentive program ($15 per demo and $20 per installed sale) immediately upon their first official day as an FTE with us.

Schedule: Must be open to any 40 hour shift within the below hours of operation

Hours of Operation:

8am-6:30pm Mon-Fri, 10am-2pm Sat/Sun

Location: Phoenix, Arizona, 85027 

Job Description:

Inside Sales Agents are responsible for utilizing best in class call center technology to contact Independent Home customers who have requested information about a walk-in tub or safety shower via our various different marketing channels. The primary objective of an agent is to convert a conversation into an opportunity

for one of our Comfort Consultants to meet the customer(s) in their home to discuss our product offerings and financing options. This is a highly incentivized, high volume sales environment where there are daily and weekly performance expectations that must be met. The ideal candidate will have prior sales, customer service, or collections experience. They will be personable, confident, articulate, and have a confident phone voice.

·       Outbound dial interested customers and engage with them using personality, charm, wit, and product knowledge, in the goal of earning their trust and setting an

appointment for a comfort consultant to visit their home and pitch our product.

·        Appointment setters are considered Sales Representatives so an assumptive and assertive sales approach is expected.

·        Maintain availability for inbound calls for customers who funnel to us directly from our website or via a customer referral, and set an appointment for an in-home consultation when appropriate. Route non-appointment setting calls to customer service or support when required.

·        Manage individual performance and ensure quotas are met

·        Document each and every customer interaction in our CRM (Salesforce), demonstrating a strong written word and utilizing professional language.

·        Exemplify a positive, uplifting, and competitive environment with peers and supervisors. Participate in gamification and team meeting opportunities.

·        Be an advocate for growth, by openly asking for feedback during regularly scheduled one-on-ones with supervisors.

Qualifications / What we are looking for:

·        High school diploma or equivalent

·        1+ years experience in a high volume sales or collections phone-based environment

·       Strong communication skills both in spoken word and in writing

·        Basic working knowledge of Microsoft Office Suite is required (Word, Outlook, Teams, etc.)

·        Ability to listen

·        Conversational

·        Relatable

·        Positive attitude

·        Self-directed

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.