Appointment Scheduling

Appointment & Referral Scheduler

ESF | Ear Nose and Throat [ICCP], Fort Myers, FL, US
PURPOSE:

In all of our treatment centers, the first point of verbal contact for our patients is the Appointment and/or Referral Scheduler. As first impressions are lasting, it is imperative that our personnel portray patience, understanding, professionalism, compassion and accuracy.

RESPONSIBILITIES:

• Extensive contact with Physicians, Patients and Insurance companies

• Schedule appointments for both new and established with all providers according to their matrix requirements.
• Obtain all authorizations for office visits and procedures when necessary
• REQUIREMENTS:

• High school graduate or equivalent
• Excellent organizational and interpersonal skills
• Superior Telephone, computer, and typing skills
• Medical system experience & MS Office experience preferred
• One plus year(s) experience in a medical office setting required
• Ability to sit, stand, and communicate to patients and staff

PHYSICAL DEMANDS:

Balancing: Yes

Crouching: Yes

Pulling: Yes

Carrying: Yes

Grasping: Yes

Sitting: Yes

Climbing: No

Kneeling: Yes

Standing: Yes

Crawling: No

Lifting: Yes

Seeing: Yes

Job Description Clause:

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person