Analyst - Shop Business Services

Description

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.

Key Responsibilities:

• Responsible for partnering with the Manager and Supervisors of the shops to support the operation and meet organizational goals
• Directly responsible to perform routine reporting for analysis and metrics of shop turnaround times, volume impact and budgetary requirements to support the operation
• Assist the shop and Sr. Analyst in Cost benefit analysis for repair vs. buy plus justifying equipment and tooling purchase to support in house repairs
• Support forecast process as well as yearly budget/ volume and unit rate planning..Project management
• Provide analysis and input to weekly and monthly control towers
• Interact business partners to drive results and deliver solutions
• Utilize Daily Shop Operations reports and provide shop priorities – what needs to be worked to help shop supervisors plan, assign, and execute
• Keep the pulse on shop turn times and OT delivery
• Facilitates data and metric reviews with Shop Leads and Supervisors to ensure accurate data
• On-going follow-up on shop units with the shop team to ensure timely escalation of issues and resolution to meet or exceed turn times
• Also to include timely and accurate updates on shop due by dates and status updates to reflect true status of the shop units
• Reviews, identifies, and resolves discrepancies related to data and various reports
• Timely processing of invoices for outside vendor units
• Review and analyze supplier performance, follow-up to ensure they meet the planned turn times
• Manage and coordinate Quote approvals for units that go to vendor
• Look for opportunities for exchanges vs. repairs when working with suppliers

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Bachelor's degree or 4 years of relevant work experience in Business or Finance
• Strong working knowledge of Windows, excel, word, PowerPoint, and Outlook
• Project management skills and knowledge of continuous improvement tools and techniques
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• 2 - 4 years of operational or analytical experience
• Master's degree in Business or Finance
• Project management skills and knowledge of continuous improvement tools and techniques

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT