Ams/Product Support Specialist

Job Description

 

PositionSpecifics:

Reports To:  Product Support Manager

Supervises:  None

FLSA Code:  Exempt

                                                                        

Purpose: 

Provides agronomic solutionsand support for the sale and use of John Deere Agriculture Management Solutions(AMS) equipment.  Works with alldealership departments to sell and support precision farming products toproducers in their trade area.  

 

Responsibilities:

• Provides leadership across the organization for thesale of Precision Farming Products offered through John Deere
• Conducts preseason on-farm customer training andin-field start-ups and troubleshooting
• Creates and executes a John Deere AgricultureManagement Solutions (AMS) Marketing Plan
• Develops and delivers employee training for AMS products
• Manages the adoption of new technology and productofferings
• Managesdealership inventory processes for AMS products, customer follow-up processes,and customer satisfaction issues related to product line.
• Provides supportfor advanced customer training (including desktop software products) offeredthrough John Deere
• Identifies andleads training opportunities for customer education programs involving AMS andhost product solutions
• Serves as the internal and external dealershiptechnical specialist relative to the entire AMS product line

 

 

JobRequirements:

• 1+ years experience in an agriculture-related role
• Excellent driving record with a valid driver's license (checked viainsurance company)
• Knowledge of database software and computer application systems 
• Ability to work flexible hours
• Ability to use standard desktop load applications such as MicrosoftOffice and internet functions
• Ability to speak and write effectively one-on-one and within a group
• Associates degree inAgronomy, Agriculture Business, or Agriculture Mechanization or equivalentexperience

 

Summary:

Position requiresself-motivated person driven to succeed.  Position provides ample freedom to develop relationships with customersand become an integrated partner/advisor in his/her business.  Position encourages development of new andaggressive ways to promote Sloan Implement and the services and products wesell.  Position demands working as a teamwith all Sloan Implement departments and employees in the best possible way topositively impact our customers and Sloan Implement.  Position requires a helpful and patientpersonality willing to go the extra mile for our customers and Sloan Implement.

Please note this position could have a one-year training period at our Atwood, IL location and then could potentially be transferred to another location within our southern stores.