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SalaryJoin Our Team: Make a Real Difference!
"Patient Engagement / Intake Coordinator - Case Management / Outreach Specialist"
At Author Health, we are dedicated to enhancing the lives of our patients through comprehensive behavioral healthcare. Our services aim to improve overall health and well-being by connecting patients with community resources, coordinating care, and utilizing technology for clinical visits. We're looking for passionate individuals to join our team as Outreach Liaisons. This role is all about connecting with patients directly, both in-person and over the phone, to increase their engagement with our services. You'll also be building meaningful relationships with community partners and spreading the word about the positive impact of Author Health.
Your Role: Making Connections That Matter
Be the Hero: Respond to Health Information Exchange alerts by meeting with patients and their caregivers in various settings, such as hospitals or their homes.
Bridge Builder: Work closely with local leaders and organizations to broaden our outreach and make sure more people can benefit from our services.
Knowledge Sharer: Educate health systems, PCP groups, and community organizations about the value of what we do.
Goal Achiever: Meet and exceed monthly engagement targets through dedicated outreach and effective communication.
Team Player: Collaborate with Market Managers and the partner success team to identify key areas and strategies for outreach.
What We Need From You:
- Strong organizational skills and excellent verbal/written communication abilities.
- A valid driver’s license and reliable transportation.
- At least 1 year of experience in a role related to these duties.
- A passion for working with senior patients dealing with behavioral health conditions.
- Knowledge of community resources and a knack for connecting people with the help they need.
- Willingness to travel for outreach activities.
Why Join Us?
You'll be part of a team that genuinely makes a difference in people's lives every day. At Author Health, we value each team member's contribution and encourage our staff to grow, learn, and make an impact.
Preferred:
- Associate's or Bachelor's degree in health/human services or other relevant field preferred
- Direct-to-consumer sales or patient engagement at a health plan, medical facility or another healthcare setting
WHAT WE OFFER:
- Retirement savings plan (401k) Plan up to 3.5% company match
- Low cost benefits package for employee and dependents ( medical/ dental/ vision/ STD/ Life Insurance)
- Paid vacation
- Paid sick leave
- 9 paid holidays throughout the year with (2) additional flex holidays .. 11 in total!
- Performance-based bonuses
- and more!
This behavioral health new company is committed to a diverse and inclusive workplace. It is the company's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. The company's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or a reasonable accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance and no applicant will be penalized as a result of such a request. In accordance with applicable legal requirements such as the San Francisco Fair Chance Ordinance Newco will consider for employment qualified applicants with arrest and conviction records.
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Job Type: Full-time
Pay: $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Case management: 2 years (Required)
- Geriatrics: 1 year (Required)
- Patient engagement: 1 year (Required)
- Patient visits: 1 year (Required)
- Patient referrals: 1 year (Required)
Work Location: Remote
