Address
Form of workSalary : $55,612.00 Annually
Location : Bethlehem, PA
Job Type: Full time
Job Number: 2024-00146E
Department: Human Services
Division:Program Centralized Data
Opening Date: 02/22/2024
Closing Date: 3/6/2024 5:00 PM Eastern
Application Requirements
In order to be considered for this position, applicants must successfully submit a completed application prior to the posting deadline. Applications submitted with incomplete or missing education and/or work experience sections will be considered incomplete and disqualified from consideration. The attachment of a resume to the application does not fulfill this requirement and will not prevent incomplete applications from being rejected.
BE SURE YOUR APPLICATION REFLECTS YOUR ENTIRE WORK HISTORY AS YOUR RESUME IS NOT REVIEWED TO QUALIFY YOU
Please answer any supplemental questions truthfully and completely. Use the employment history section of your application to substantiate your answers to supplemental questions.
Once the posting closes, all applications will be reviewed. The information provided on the application will be utilized to determine whether or not each applicant meets the minimum requirements for this position. Please read the Minimum Requirements thoroughly and then demonstrate that you meet these requirements on your application. Applicants who do not meet the minimum requirements will not be considered for the position.
Qualified, eligible applicants will move on to the next step, an Education and Experience Review, in which points will be assigned to each applicant's education and relevant work experience provided on their application.
We encourage all applicants to share a comprehensive, concise history of their education, certification, licensing, and employment on their employment application so that we are able to accurately assess their experience. Eligible candidates will be ranked on an Eligibility List based on their total score on the Education and Experience Review.
For questions regarding this posting, please contact County of Northampton Human Resources at or 610-829-6366.
Equal Employment Opportunities - It is the policy of Northampton County to provide equal employment opportunities (EEO) to all persons regardless of race, color, national origin, religion, sexual orientation, marital status, sex, gender identity, gender expression, age, genetic information, disability, or any other status protected by the Pennsylvania Human Relations Act, Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA) and any other state, federal, or local law.
Job Description
GENERAL PURPOSE
The Administrative Officer 2 - Program Centralized Data (PCD) directs the tracking and reporting of client data with the singular objective of meeting the State, Federal and Departmental reporting mandates. Work is performed with initiative and independence and requires the need to be technically skilled in the use of reporting tools such as Crystal, Access, and SQL, as well as, the knowledge of database structure and logic. The position is accountable to the Administrative Officer 4. The position requires an in-depth knowledge of each (Area Agency on Aging, Mental Health, Early Intervention, Drug and Alcohol, Children, Youth and Families, and Developmental Programs) categorical division's service delivery system's policies and procedures, as well as a detailed knowledge of each categorical system's State and internal reporting needs.
SUPERVISION RECEIVED
This position reports directly to the Administrative Officer 4.
SUPERVISION EXERCISED
This position directly supervises the DHS Data Analysts 2s.
ESSENTIAL DUTIES OF THE POSITION
Directs the utilization, extraction and manipulation of data to meet department's reporting requirements in DHS's integrated client tracking system "CareTracker" as well as, the client tracking software used by each of the categorical divisions (SAMS, ODP-HCSIS MH-HCSIS, Pelican, CAPS, CWIS, CY Incident Management, and eCIS).
Serves as security and table administrator for 8 of the software packages.
Directs the implementation of enhancements to the Human Services client tracking system in compliance with a broad range of laws and policies within each of the categorical divisions in the Department of Human Services by:
Analyzes and interprets program directives with respect to the State mandated client/service reporting requirements. Directs implementation by developing procedures for data collection, input document changes, staff training, computer software changes and output format needed to comply with directives. Develops plans for and oversees the implementation of the changes.
Prioritizes IT needs of the departments and overseas projects assigned to county IT departments.
Utilizes Crystal Reports, PA DHS Cubes, SAMS HAR, and other software packages to create DHS ad-hoc statistical and client-related reports. Reviews systems' output for completeness and accuracy. Develops reports to query system for entry errors.
Reviews input materials as received from department staff for completeness of processing and accuracy; and evaluates and develops input procedures to ensure data integrity.
Serves as software administrator by overseeing security, trouble shooting and maintaining system tables. Determines the need for and assigns system table codes.
Develops and updates input procedures and report descriptions as necessary.
Plans, organizes, assigns, supervises and evaluates the daily functions of data analysts.
Evaluates and signs performance evaluations of data analysts.
Conducts orientation and training of data analysts.
Controls flow, priorities and disseminate input documents to data analysts.
Acts as Department of Human Services liaison to the County's Information Technology Department.
Acts as Human Services liaison on various MIS committees.
Participates in administrative planning and maintains a working relationship with division directors, program specialists, accountants, data processing personnel and supervisors to identify Data collection/reporting problems and makes recommendations to resolve issues which pertain to the MIS system.
Develops standard computer training and oversees computer training of all DHS department staff (division directors, supervisors, caseworkers, etc.), with respect to:
Maintains ongoing communication link with DHS staff to assure maximum utilization of, and satisfaction with, Care Tracker and reports concerns and recommendations to the Administrative Officer 4.
Develops production schedules for reporting that are compatible with timetables associated with State/Federal reporting as well as in-house reporting needs.
Attends meetings/training as required/requested.
Performs other related duties as necessary.
*An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
REQUIRED MINIMUM QUALIFICATIONS
EDUCATION & EXPERIENCE - One (1) year as an Administrative Officer 1; OR
Three (3) years of experience of progressively responsible and varied office management or staff work, including experience in personnel management, budgeting, or procurement and a bachelor's degree; OR
An equivalent combination of experience and training.
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to plan, organize and direct the work of others.
Ability to develop and implement policies and procedures in the area of record management and reporting.
Ability to gather, assemble, correlate and analyze facts and devises solutions to administrative problems in the area of data collection, reporting.
Ability to comprehend program goals, objectives, and operations, and to relate theses to administrative analysis.
Ability to apply and interpret Department policies and procedures.
Ability to establish and maintain effective working relations with other administrative officials.
Ability to communicate effectively both orally and in writing.
Ability to train staff.
TOOLS AND EQUIPMENT
Telephone, personal computer (including word processing and spreadsheet software), calculator, writing implements, fax machine, copy machine, and paper shredder.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to walk, sit, talk, or hear.
The employee must occasionally lift and/or move up to 25 pounds.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the office is moderately quiet.
SELECTION GUIDELINES
Formal application, rating of education and experience, interview and reference check as well as job related tests may be required.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
FLSA STATUS: FLSA EXEMPT (NOT ELIGIBLE FOR OVERTIME)
DESIGNATION: CAREER SERVICE
PAY GRADE: HS/GR39
UNION STATUS: NON-UNION
Updated February 2024
Full-time employees of the County of Northampton are afforded a package of benefitswhich includes the following:
Medical Insurance
Vision and Prescription
Dental
Life Insurance
Retirement
I. Medical Insurance
Coverage begins for the employee the first of the month following full-time employment for employees and their eligible dependents. Cost to the employee to participate in the plans varies by the coverage selection and number of dependents; and may be subject to collective bargaining, if a union member. The employee may also elect to opt out of the County's medical insurance if proof of coverage through the spouse's employer is provided. Under this arrangement, the employee is provided with an annual $1,500.00 opt out payment.
II. Vision and Prescription
Coverage begins for the employee the first of the month following full-time employment for employees and their eligible dependents. Copayments may vary, subject to collective bargaining, if a union member. Coverage under the vision plan varies and depends upon the employee's choice of doctor and frame selection.
III. Dental Coverage
Coverage begins for the employee the first of the month following full-time employment for employees and their eligible dependents. Copayments may vary, subject to collective bargaining, if a union member.
IV. Life Insurance
A life insurance policy is afforded to full-time employees beginning on the first day of employment, unless specified differently in a collective bargaining agreement. It remains in effect as long as the employee is actively employed and terminates upon resignation or retirement. $20,000 is afforded to all eligible employees.
V. Retirement
All full-time employees and part-time employees working more than 1000 hours per year qualify for County of Northampton retirement benefits, in which employees must contribute 5% of their earnings, and employees may choose to add additional voluntary contributions, not to exceed an additional 10%. Additionally, employees may participate in an optional deferred compensation plan (457(b)) which may provide present tax advantages and future retirement savings. Such arrangements are made directly with the providers and the County will administer payroll deductions only.
01
Each applicant must complete this supplemental questionnaire as a part of the applicant screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?
02
Information to demonstrate your eligibility for this position must be provided on the application (i.e. relevant detailed experience and education). Resumes and cover letters will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for this position. Please click "yes" to demonstrate that you have read and understood this information.
Location : Bethlehem, PA
Job Type: Full time
Job Number: 2024-00146E
Department: Human Services
Division:Program Centralized Data
Opening Date: 02/22/2024
Closing Date: 3/6/2024 5:00 PM Eastern
Application Requirements
In order to be considered for this position, applicants must successfully submit a completed application prior to the posting deadline. Applications submitted with incomplete or missing education and/or work experience sections will be considered incomplete and disqualified from consideration. The attachment of a resume to the application does not fulfill this requirement and will not prevent incomplete applications from being rejected.
BE SURE YOUR APPLICATION REFLECTS YOUR ENTIRE WORK HISTORY AS YOUR RESUME IS NOT REVIEWED TO QUALIFY YOU
Please answer any supplemental questions truthfully and completely. Use the employment history section of your application to substantiate your answers to supplemental questions.
Once the posting closes, all applications will be reviewed. The information provided on the application will be utilized to determine whether or not each applicant meets the minimum requirements for this position. Please read the Minimum Requirements thoroughly and then demonstrate that you meet these requirements on your application. Applicants who do not meet the minimum requirements will not be considered for the position.
Qualified, eligible applicants will move on to the next step, an Education and Experience Review, in which points will be assigned to each applicant's education and relevant work experience provided on their application.
We encourage all applicants to share a comprehensive, concise history of their education, certification, licensing, and employment on their employment application so that we are able to accurately assess their experience. Eligible candidates will be ranked on an Eligibility List based on their total score on the Education and Experience Review.
For questions regarding this posting, please contact County of Northampton Human Resources at or 610-829-6366.
Equal Employment Opportunities - It is the policy of Northampton County to provide equal employment opportunities (EEO) to all persons regardless of race, color, national origin, religion, sexual orientation, marital status, sex, gender identity, gender expression, age, genetic information, disability, or any other status protected by the Pennsylvania Human Relations Act, Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA) and any other state, federal, or local law.
Job Description
GENERAL PURPOSE
The Administrative Officer 2 - Program Centralized Data (PCD) directs the tracking and reporting of client data with the singular objective of meeting the State, Federal and Departmental reporting mandates. Work is performed with initiative and independence and requires the need to be technically skilled in the use of reporting tools such as Crystal, Access, and SQL, as well as, the knowledge of database structure and logic. The position is accountable to the Administrative Officer 4. The position requires an in-depth knowledge of each (Area Agency on Aging, Mental Health, Early Intervention, Drug and Alcohol, Children, Youth and Families, and Developmental Programs) categorical division's service delivery system's policies and procedures, as well as a detailed knowledge of each categorical system's State and internal reporting needs.
SUPERVISION RECEIVED
This position reports directly to the Administrative Officer 4.
SUPERVISION EXERCISED
This position directly supervises the DHS Data Analysts 2s.
ESSENTIAL DUTIES OF THE POSITION
Directs the utilization, extraction and manipulation of data to meet department's reporting requirements in DHS's integrated client tracking system "CareTracker" as well as, the client tracking software used by each of the categorical divisions (SAMS, ODP-HCSIS MH-HCSIS, Pelican, CAPS, CWIS, CY Incident Management, and eCIS).
Serves as security and table administrator for 8 of the software packages.
Directs the implementation of enhancements to the Human Services client tracking system in compliance with a broad range of laws and policies within each of the categorical divisions in the Department of Human Services by:
- Analyzing the departments' programing needs and defining application problems and documenting enhancements.
- Creating solutions by the development of policies and procedures and creating alternative workflow.
- Directing the implementation of those solutions by documenting specifications, implementing policies and procedures, and coordination of production with County IT department.
- Validating results by testing programs.
- Ensuring operations by training personnel and providing support.
- Providing reference by writing documentation.
Analyzes and interprets program directives with respect to the State mandated client/service reporting requirements. Directs implementation by developing procedures for data collection, input document changes, staff training, computer software changes and output format needed to comply with directives. Develops plans for and oversees the implementation of the changes.
Prioritizes IT needs of the departments and overseas projects assigned to county IT departments.
Utilizes Crystal Reports, PA DHS Cubes, SAMS HAR, and other software packages to create DHS ad-hoc statistical and client-related reports. Reviews systems' output for completeness and accuracy. Develops reports to query system for entry errors.
Reviews input materials as received from department staff for completeness of processing and accuracy; and evaluates and develops input procedures to ensure data integrity.
Serves as software administrator by overseeing security, trouble shooting and maintaining system tables. Determines the need for and assigns system table codes.
Develops and updates input procedures and report descriptions as necessary.
Plans, organizes, assigns, supervises and evaluates the daily functions of data analysts.
Evaluates and signs performance evaluations of data analysts.
Conducts orientation and training of data analysts.
Controls flow, priorities and disseminate input documents to data analysts.
Acts as Department of Human Services liaison to the County's Information Technology Department.
Acts as Human Services liaison on various MIS committees.
Participates in administrative planning and maintains a working relationship with division directors, program specialists, accountants, data processing personnel and supervisors to identify Data collection/reporting problems and makes recommendations to resolve issues which pertain to the MIS system.
Develops standard computer training and oversees computer training of all DHS department staff (division directors, supervisors, caseworkers, etc.), with respect to:
- form usage
- report usage
- on-line system usage
- hardware usage
Maintains ongoing communication link with DHS staff to assure maximum utilization of, and satisfaction with, Care Tracker and reports concerns and recommendations to the Administrative Officer 4.
Develops production schedules for reporting that are compatible with timetables associated with State/Federal reporting as well as in-house reporting needs.
Attends meetings/training as required/requested.
Performs other related duties as necessary.
*An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
REQUIRED MINIMUM QUALIFICATIONS
EDUCATION & EXPERIENCE - One (1) year as an Administrative Officer 1; OR
Three (3) years of experience of progressively responsible and varied office management or staff work, including experience in personnel management, budgeting, or procurement and a bachelor's degree; OR
An equivalent combination of experience and training.
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to plan, organize and direct the work of others.
Ability to develop and implement policies and procedures in the area of record management and reporting.
Ability to gather, assemble, correlate and analyze facts and devises solutions to administrative problems in the area of data collection, reporting.
Ability to comprehend program goals, objectives, and operations, and to relate theses to administrative analysis.
Ability to apply and interpret Department policies and procedures.
Ability to establish and maintain effective working relations with other administrative officials.
Ability to communicate effectively both orally and in writing.
Ability to train staff.
TOOLS AND EQUIPMENT
Telephone, personal computer (including word processing and spreadsheet software), calculator, writing implements, fax machine, copy machine, and paper shredder.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to walk, sit, talk, or hear.
The employee must occasionally lift and/or move up to 25 pounds.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the office is moderately quiet.
SELECTION GUIDELINES
Formal application, rating of education and experience, interview and reference check as well as job related tests may be required.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
FLSA STATUS: FLSA EXEMPT (NOT ELIGIBLE FOR OVERTIME)
DESIGNATION: CAREER SERVICE
PAY GRADE: HS/GR39
UNION STATUS: NON-UNION
Updated February 2024
Full-time employees of the County of Northampton are afforded a package of benefitswhich includes the following:
Medical Insurance
Vision and Prescription
Dental
Life Insurance
Retirement
I. Medical Insurance
Coverage begins for the employee the first of the month following full-time employment for employees and their eligible dependents. Cost to the employee to participate in the plans varies by the coverage selection and number of dependents; and may be subject to collective bargaining, if a union member. The employee may also elect to opt out of the County's medical insurance if proof of coverage through the spouse's employer is provided. Under this arrangement, the employee is provided with an annual $1,500.00 opt out payment.
II. Vision and Prescription
Coverage begins for the employee the first of the month following full-time employment for employees and their eligible dependents. Copayments may vary, subject to collective bargaining, if a union member. Coverage under the vision plan varies and depends upon the employee's choice of doctor and frame selection.
III. Dental Coverage
Coverage begins for the employee the first of the month following full-time employment for employees and their eligible dependents. Copayments may vary, subject to collective bargaining, if a union member.
IV. Life Insurance
A life insurance policy is afforded to full-time employees beginning on the first day of employment, unless specified differently in a collective bargaining agreement. It remains in effect as long as the employee is actively employed and terminates upon resignation or retirement. $20,000 is afforded to all eligible employees.
V. Retirement
All full-time employees and part-time employees working more than 1000 hours per year qualify for County of Northampton retirement benefits, in which employees must contribute 5% of their earnings, and employees may choose to add additional voluntary contributions, not to exceed an additional 10%. Additionally, employees may participate in an optional deferred compensation plan (457(b)) which may provide present tax advantages and future retirement savings. Such arrangements are made directly with the providers and the County will administer payroll deductions only.
01
Each applicant must complete this supplemental questionnaire as a part of the applicant screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?
- Yes
- No
02
Information to demonstrate your eligibility for this position must be provided on the application (i.e. relevant detailed experience and education). Resumes and cover letters will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for this position. Please click "yes" to demonstrate that you have read and understood this information.
- Yes
- No
