Under the direction of supervisor/manager:
- Serves as highly visible resource for internal and external constituents; explains/enforces department policies and procedures; researches and resolves escalated problems or concerns and may communicate on behalf of direct managers. Work with marketing and communications team on communications projects and materials.
- Produces and edits complex documents, reports, spreadsheets and other material for presentations. Responds to routine correspondence; prepares meeting agendas and minutes.
Coordinates multiple calendars. Schedules complex meetings and logistics that may include external groups/constituents. - Oversees daily operations of department or business unit. Evaluates workflow, productivity and customer service. Oversees services from university departments to ensure technology, facilities, procurement and other needs are met.
- Oversees databases and file systems. Manipulates and audits data or requests data from other sources for reports for analysis.
- Coordinates plans and logistics for projects and larger scale events. Handles marketing and publicity, communication with speakers and coordination of venue. Tracks project timelines and deliverables.
- Monitors and tracks expenditures, researches and resolves problems, prepares reports, assists with assigned projections and works with department/unit leadership as needed.
- Trains new support staff, students and temporary help. May provide direction, guidance, and feedback on work performance.
- Performs other duties as needed.
- Knowledge & Skills as Typically Acquired Through High School/GED and 5 plus years of related experience
- Advanced knowledge of Microsoft office suite.
- Ability to monitor financial transactions.
- Strong organizational and interpersonal skills.
- College degree may serve as a substitute for some years of experience