Administrative Coordinator

Pella Windows & Doors of Greenfield is hiring! We are a family-owned business for over 60 years, growing and looking to add talent to our team as we continue to grow!

JOB OVERVIEW
Pella Windows & Doors is seeking a highly organized and detail-oriented Administrative Project Coordinator to join our team . As Administrative Project Coordinator, you will play a crucial role in ensuring the smooth operation of our Installation team. You will be responsible for coordinating the scheduling, delivery, installation , service and recovery work in a timely manner. In addition , work closely with the sales team, order fulfillment team and third party providers to achieve and provide excellent customer satisfaction . Must be able to work in a team environment .

RESPONSIBILITIES

• External and internal customer contact
• Reviewing orders from sales branch to insure the install team will have all they need to complete installation on the first visit
• Recording key dates and activities related to orders
• Scheduling and releasing completed product
• Coordinating delivery of customer orders
• Ensuring maximum install capacity by deploying resources and leveraging install time appropriately
• Collects customer payments following installation or delivery as needed
• Managing recovery process for shortages and damaged product
• Promotes and facilitates continuous improvement activities in the department
• Collecting and verifying Lead Safe Install paperwork when applicable
• Scheduling installation of Pella products and installation recovery appointments
• Communicates with customers, contractors, and sales department to coordinate product delivery details along with verification of addresses, phone numbers and directions
• Other Special Projects as Needed

EXPERIENCE

• Previous experience working in an office environment
• Strong calendar management skills
• Customer Service skills
• Excellent organizational and multitasking abilities
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Strong communication skills, both written and verbal
• Ability to work independently and as part of a team

If you are a motivated individual with excellent organizational skills and a passion for providing exceptional administrative support, we would love to hear from you. Apply today to join our team as an Administrative Project Coordinator!

Education and Experience

Must have a High School Diploma or GED

Job Type: Full-time

Pay: $21.00 - $22.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Work Location: In person