POSITION SUMMARY
Under general supervision; coordinates and performs full clerical, general office duties, customer service and
performs other duties as required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and
responsibilities performed by this position.
Maintains records and files according to an established system
Performs daily, high volume (at times) data entry
Performs various clerical duties, e.g. utilizing standard office equipment, to include: taking incoming calls,
emails, taking and transmitting messages, maintaining calendars, making photocopies, using computer
programs, performing data entry, faxing documents, typing, and word processing
Performs related duties as required or assigned
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of:
Department operations, policies and procedures
Business English, spelling, grammar and punctuation
Perform mathematical calculations
Skill in:
Various office equipment; computer programs, copier, calculator, facsimile and scanning devices
Microsoft Office software; Outlook, Word and Excel
Data Processing
Verbal and/or written communications
Ability to:
Establish and maintain effective working relationships in the department as well as with other departments
Communicate and use interpersonal skills to interact with coworkers, supervisors, the general public, etc.
to sufficiently exchange or convey information and to receive work direction
Recognize problems, identify alternative solutions and make appropriate recommendations
Manage projects and multiple priorities simultaneously and prioritize work flow when needed
Interpret and apply policies, procedures and guidelines
Maintain filing systems
Write and edit documents
Maintain confidentiality
Manage calendars
EDUCATION and/or EXPERIENCE
Two years of office experience providing a high volume of clerical support, organization and public contact or
an equivalent combination of training and experience. A plus, if experienced in Real Estate, property tax or
property assessment.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully
perform the essential functions of the job.
Exerting up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry,
push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking
and standing are required only occasionally and all other sedentary criteria are met.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while
performing the essential functions of this job. Position is typically office or administrative work and is not substantially
exposed to adverse environmental conditions.
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