Administrative Assistant/Receptionist

The Administrative Assistant provides overall administrative support to CCIH. Duties of the Administrative Assistant include scheduling appointments, completing intakes with participants, checking insurances, collecting co-pays, processing deposits, inputting data for billing, insuring that medical records are appropriately maintained, acting as a liaison with the Billing Manager, and insuring that the functioning of CCIH administratively is efficient and effective. The Administrative Assistant reports to the site Office Manager and Executive Director.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. The employee will be required to follow any other job-related instructions and/or duties requested by his/her supervisor.

Essential Job Functions:

· Maintains Database

· Reports to Billing Manager, insuring that data is properly maintained, insurances are checked and co-pays are collected

· Files and insures that medical records are stored properly

· Facilitates medical record releases to other facilities and insures that medical records are received by CCIH

· Schedules appointments

· Completes intake paperwork with new participants and insures that the front office is warm and welcoming

· Attends and participates in mandatory training, staff meetings, and other agency functions as assigned

· Other duties as assigned

Attendance Requirements:

The Administrative Assistant is expected to work Monday through Friday or as scheduled. Staffing needs, operational demands, and service specific protocol may necessitate variations in starting and ending times, as well as variations in the total hours that may be scheduled each day and week. Supervisors have the ability, responsibility and authority to adjust employee work schedules based upon a variety of issues pertaining to the delivery of services. The scheduling of staff meetings, trainings, and other meetings may necessitate variations in employee work schedules. Permanent changes in an employee’s work schedule will be provided to the employee in writing with an explanation describing why the change was made. Scheduling is the responsibility of the employer and will be based on the needs of the participants served by this agency.

Minimum Qualifications:

Knowledge/Skills/Abilities:

· Ability to work with diverse cultures, individual and family differences

· Strong computer skills, knowledge of word and excel

· Ability to maintain filing

· Ability to multi task and prioritize needs

· Excellent grammar and writing skills

· Pleasant, customer oriented attitude

· Professional grooming and dress

· Strong oral and written communication skills

· Positive team work skills with other staff, individuals served by the agency, and other resources in the community

· Current, valid Montana state driver’s license

· Clear cps and criminal background checks

Education/Experience:

· High school diploma or GED

· Office work experience in a medical or mental health agency

· Experience using computers, excel and word

· Positive, customer oriented, professional presentation

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Education:

• High school or equivalent (Required)

Experience:

• administrative: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person