Administrative Assistant/Dispatcher

Company Overview:
Join our client's dedicated team, a leading player in the Warranty sector. We are currently seeking a highly organized and detail-oriented individual to join us as an Administrative Coordinator, focusing on Warranty Sales, Claims, Enrollment, and Billing support.

Job Duties:

• Provide administrative support to the Warranty Sales, Claims, Enrollment, and Billing Departments.
• Review inbound claims to ensure all necessary information is accurate and complete for efficient processing.
• Enroll contractors in the TWS database for Extended Warranty programs.
• Assist in managing client past-due aging for Extended Warranty Clients.
• Process inbound orders, ensuring accurate invoicing.
• Conduct random audit calls for claims to maintain quality assurance.
• Perform various administrative support tasks such as faxing, mailing, typing, scanning, and organizing files/project binders as needed/requested.
• Undertake other duties as assigned.

Skills/Qualifications:

• Ability to multitask efficiently despite interruptions and changing priorities.
• Strong analytical skills, maintaining accuracy and attention to detail in a fast-paced environment.
• Excellent organizational skills.
• Minimum two years of administrative and/or customer service experience.
• Solid computer and data entry skills, with an emphasis on MS Office.
• Excellent listening and verbal communication skills.

Work Schedule:

• Full-time 7:30 a.m. to 4:00 p.m.
• Reporting to the Marketing Manager.
• One day onsite at the office and four days remote.

Malone Workforce Solutions is an Equal Employment Opportunity Employer

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Experience:

• Administrative: 1 year (Required)
• Warranty Claims: 1 year (Preferred)
• Collection management: 1 year (Preferred)

Work Location: Hybrid remote in Lombard, IL 60148