Administrative Assistant

Are you looking to work for an organization where you are able to make a difference? Do you have customer service skills you’re ready to put into action? Then you’ve come to the right place!

Apply to be an Administrative Assistant today!

“The thing I love the most about my job as an Administrative Assistant is creating meaningful connections with our patients, supporting them through their recovery, and then celebrating alongside them as they complete their treatment with us. I can feel the pride that they feel as they complete our program, and that makes this job extremely rewarding!”

–Sarah K, Administrative Assistant

What will your day look like?

At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role.

As an Administrative Assistant at Horizon, you will…

• Welcome all patients with exemplary customer service
• Provide direct support with patient scheduling, billing, and triaging conflict
• Prepare charts and record request for clinical staff using EMR system
• Manage all incoming and outgoing phone calls, mail, and faxes
• Maintain a neat and clean environment for the clinic
• Creatively problem solve and improve administrative operations to support overall function of the clinic

Why choose Horizon to build your career?

Besides the fact that we’ve been named a Best Place to Work for 16 (yes, 16!) years in a row? At Horizon, you can be assured that you will make difference in the lives of others. Even better, your teammates will be just as motivated to make a difference!

What we offer that you’ll love…

• Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued.
• Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more.
• Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth.
• Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!
• Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future.
• Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600!
• PTO & Holidays: We believe self-care is essential. Combined with holidays, you’ll earn up to 22.5 paid days in your first year. By your 3rd anniversary, that's almost doubled with up to 37.5 paid days off!

What makes you a great candidate?

We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job:

• High school diploma with 2 years of experience within the customer service or behavioral health field.

-OR-

• An Associate's degree
• Experience working in a fast-paced environment.
• Ability to take initiative and challenge the status quo.
• Flexibility to work in a dynamic environment that changes with community needs.

Location

This post is specifically for our outpatient clinic located at 2400 Pine Ave, Niagara Falls NY.

Hours

This is a full-time position. Who doesn’t love a Monday through Friday schedule? You’ll coordinate a personalized schedule with your supervisor. Our outpatient clinics offer expanded hours Monday – Thursday so we’ll ask you to be available evenings as well, but don’t worry about jeopardizing your weekend plans… all outpatient locations close earlier on Fridays and are closed on weekends!

Compensation

Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $17.55 - $18.55. Starting pay may be impacted based on experience and education. This position includes a bonus earning opportunity, with an annual max potential of $1,100.00, based on cash equivalent opt out benefits. Compensation adjustments are evaluated annually.

Physical demands associated with this position include:

• Sitting for extended periods, alternating between standing and sitting
• Mobility required with repetitive wrist, hand, and finger movements
• Handling light duties, occasionally lifting objects up to 20 pounds

Horizon DEIB Statement:

Horizon commits to being an anti-racist, diverse, equitable, and inclusive organization. Through self-reflection and our commitments to education, growth and development, increased workplace diversity throughout all levels of our organization and the cultivation of meaningful relationships, we pledge to advance equity, racial justice, and equal opportunity for all.

Disclaimers:

Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community.

This information is intended to provide a general overview of the position; it is not a full job description.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)