Administrative Assistant / Phone Receptionist *Remote*

We are looking for a Receptionist to manage our front desk daily and perform various administrative and clerical tasks. As a Receptionist, you will be our company's first point of contact. Our Receptionist’s duties include offering administrative support across the organization. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies promptly and effectively while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.
Responsibilities
Direct visitors to the appropriate person and office
Answer, screen, and forward incoming phone calls
Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)
Provide basic and accurate information in person and via phone/email
Receive, sort, and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep an inventory of stock
Update calendars and schedule meetings
Arrange travel and accommodations, and prepare vouchers
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing
Skills
Proven work experience as a Receptionist, Front Office Representative, or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree; additional certification in Office Management is a plus