Administrative Assistant Iii, Continuing Education (Ft), Cf1N21572Ce

Administrative Assistant III, Continuing Education (FT), CF1N21572CE
The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions.
College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce. Our connection to the larger metropolitan area is essential to our success and provides a wealth of diverse cultural and recreational opportunities.
Primary Duties and Responsibilities:
Process student registration from application to payment to ensure students are properly enrolled in their classes.

• Register students in person, by phone, by mail and by fax and provide students with College-wide information including assistance with touchtone and Internet registration.
• Establish student files with required information.
• Knowledge of all program requirements.
• Process student and departmental drop/adds, canceled classes, non-pursuits and drops for non-payment.
• Process chargebacks and joint agreement registrations which requires knowledge of multiple databases.
• Calculate and process financial adjustments on student accounts.
• Accept all forms of payment including entering of credit card information.
• Determine residency status and correct discrepancies.
• Process permits or direct student to proper department.
• Responsible for verification of student information while maintaining student privacy according to FERPA.
• Problem solve faculty and staff issues in regard to registration.
• Maintain an in-depth knowledge of College policy by attending seminars and participating in departmental and College-wide committees.
• Issue temporary I.D. numbers upon student request.
• Other duties as assigned.

Qualifications:

• Education
  • High school graduate required.
  • Courses in Office Information Technology and Business Math or equivalent required.
  • Some college level courses preferred.

• Experience
  • Two (2) years' of experience in busy office environment required.
  • Extensive telephone and customer service skills required.
  • Experience with use of multi-line telephone in an educational environment preferred.

Working Conditions:

• Computer, multi-line telephone, copier and fax machine.
• Extensive use of telephone and computer.
• Delivery of materials to cashier's office.
• Lifting up to 25 lbs.. Some standing work.
• Position is full-time and work hours could vary as required.
• Some weekends may be required.
• This position requires a background check and drug screen.

Hybrid Remote Eligible: No
Hiring Range:
Classified 8 Hourly/17.10 - 17.50
Competitive starting pay is dependent on education and experience. College of DuPage also offers a generous benefits plan which includes paid time off, tuition discounts for employees and dependents, medical, dental, vision effective the first day of employment, and retirement benefits in a collaborative and friendly environment.
College of DuPage is an equal opportunity employer. We are committed to diversity and creating an inclusive environment for all employees.
College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law.
To apply, visit https://cod.csod.com/ux/ats/careersite/4/home/requisition/1775?c=cod
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