Administrative Assistant (Hospice)

Duties:
1. Assists with team members scheduling including weekends
Assigns scheduled visits to appropriate team members
Communicates with clients to confirm visit dates and times for visits
Collaborates with answering service to provide on-call triage assignment including updates throughout the month
2. Maintains calendars for team members schedules
Prepares and distributes monthly schedules
Maintains accurate electronic schedule in EPIC
3. Manages communications for assigned clinical team
Receives and delegates phone calls, letters and faxes to appropriate team member
Effective communication to facilitate optimal customer service
Maintains confidentiality
4. Works in collaboration with all agency team members
Supports other clinical teams based on agency need
Flexes work hours to ensure office coverage
Accepts other assignments as requested/assigned
5. Assist Bereavement Coordinator
Create bereavement episodes for the bereaved
Coordinates Bereavement mailings
6. Manages various reports with appropriate follow up with field clinicians, Clinical Assistant Managers and Team Manager
7. Orients new employees
Cross trains to learn new skills and demonstrates a willingness to teach other
8. Assists with management of IDT and staff meetings.
Assists with management of team meeting calendar
Assists with scheduling and managing annual competencies and mandatory in-services
Coordinates services for outside labs, tracks lab results and faxes to field nurse and physician. Provides lab results to clinical team Assistant Manager for review
Coordinates and facilitates DME orders including faxing request to MD for signature and communicating with DME company regarding progress of order.
Education:
High School Diploma, Bachelors degree preferred
Languages:
English( Speak , Read , Write )
Skills:
At least three years administrative experience or a graduate of an accredited business school with at least one-year administrative experience
Ability to use office equipment efficiently including computer proficiency
Ability to work in a team setting Highly organizedDemonstrates excellent communicative and customer service skills Demonstrares excellent communicative and customer service skills
Ability to identify problems and seek the appropriate assistance to rectify them.
Ability to work with diverse group of colleagues and customers at all levels of the organization
City: Basking Ridge
Schedule:
Start Date: 06/05/2023
End Date: 09/03/2023
Schedule Notes: On call or weekends required? 1-2 weekends 8a to 4p
Hours Per Week: 40.00
Hours Per Day: 8.00
Days Per Week: 3.00