Job Description
Job Title: Career Ambassador
Salary Range: $42-45,000 Annual Salary
Location: Staten Island, NY
Purpose: A socially conscious company is seeking an Administrative Assistant aka Career Ambassador to support front desk and administrative duties for a Workforce Development Program. Additional duties will include facilitating orientations and conducting outreach to job seekers. The ideal candidate is highly skilled in computer and organizational skills, has a welcoming and customer service-oriented demeanor, and is passionate about serving underserved and at-risk populations.
Duties and Responsibilities
- Provides administrative support to ensure efficient office operation
- Greets and provides warm welcome as the initial point of contact for all participants, guests, and partners at the office
- Facilitates New Client Orientation on a regular basis
- Utilizes computer systems (Microsoft Office, Salesforce, etc.) to schedule meetings, send emails, and manage files
- Manages multi-line phone system, screening and prioritizing calls
- Conducts outreach to program participants via phone, email, and mailers
- Assist with maintaining and organizing confidential participant files
- Assist with special projects as needed
Requirements
- Minimum of 4-year degree, recent college grads encouraged to apply
- Must be proficient in Microsoft Office (Word, PowerPoint, Excel, Outlook) and able to learn new software and systems quickly
- Proficiency in Salesforce, Microsoft Teams, and SharePoint preferred
- Detail-oriented with strong organizational skills
- Strong verbal and written communication skills
- Excellent customer service skills
- Ability to meet deadlines and have a high degree of flexibility to adapt to changing tasks and priorities
- Should be willing to learn other roles and advance, if the opportunity presents itself
- Passion for serving individuals from disadvantaged and underserved populations, including but not limited to public assistance recipients, justice-involved individuals, persons with physical and/or mental disabilities, and individuals experiencing homelessness
Benefits
- Comprehensive Medical, Dental, and Vision Insurance
- Generous Paid Time Off Package
- 401K Matching After 1 Year
- Free Gym Membership After 1 Year
- Wonderful team, great work-life balance, and an opportunity to work towards an important mission of helping individuals achieve self-sufficiency