Administrative Assistant

About Zippy:

• Zippy provides fast, simple home loans & insurance to manufactured home buyers located in communities throughout the United States
• We're digitally native and located at zippymh.com!
• We've built our culture on a fanatical focus on improving consumers financial outcomes through great technology
• We are a well-funded startup backed by institutional investors with competitive pay, incentive stock options, and excellent benefits
• We are a location-flexible, remote-first organization with headquarters in Austin, TX; the President, COO & Co-Founder is in Dallas, TX (Central Time)
• Our 40+ team members live throughout the country across 17 states.

Job Description:

As an Administrative Assistant, you will be a valuable team member directly assisting the leadership team. Primarily, you will be partnering with the Titling Team in our Servicing Department to manage administrative tasks and play a key role in supporting the overall operations.

Anticipated Responsibilities

• Check physical and digital mail
• Review digital mail to check off lists off items/requests needed for home titles submitted to the states
• Work with teams across the company to gather necessary information for these titles and process documents
• Prepare title packages by assembling physical documents and checks to mail out
• Organize Tempe office files and maintain a clean system to track where items are stored
• Assist and Learn titling practice to provide backup support when needed
• Coordinate office conference room reservations and catering
• Track all shipments and costs associated with title

Qualifications

• 5+ years administrative experience in a high-performing capacity
• Ability to work on and manage several tasks during the day
• Proven track record of completing tasks with a high sense of urgency
• Comfortable working in a fast-paced startup environment
• Excellent written and verbal communication skills
• Proficient user of Excel, PowerPoint, Outlook, Word and other MS Office suite products
• Local to Arizona and able to work in our Tempe office multiple days per week

Desired Mentality:

• Team player that is self-motivated, creative, and solutions-focused
• Desire to work in an innovative, fast-paced & committed environment
• Communicative and open to feedback, and willing to give feedback to others
• Learner's mentality!
• Openness to new technologies (Zippy's platform is proprietary)
• Plus: working knowledge of the manufactured housing industry and communities and/or titling experience

Compensation & Benefits:

• Hourly employee
• Monthly cash incentives based on team and individual performance
• Incentive stock options (Equity) in Zippy
• Excellent health, vision, and dental benefits
• Strong potential for growth in role and compensation

Join Our Team!

By building the first digitally native loan origination platform for manufactured home loans, you will be responsible for:

• Delivering the value of tech transparency to an inefficient but growing market
• Improving the lives of over 22 million Americans who live in manufactured homes today
• Expanding access to new homeownership at a time of intense housing insecurity