Administrative Assistant

Zanette Aviation Insurance Service is a fast-paced, family-owned agency specializing in aviation policies. We’re industry specialists with over 30 years of experience, and decades-long relationships with clients and the broader industry. We are hiring for a full-time Administrative Assistant (Monday-Friday, 9am-5pm) to work at the direction of the Senior Insurance Broker. The ideal candidate is highly organized and detail-oriented, is a motivated self-starter, and possesses strong communication and interpersonal skills. Their primary duties will be to process and file paperwork, answer phone calls, and offer exceptional service to prospects and current clients. This is an entry-level position, with room for growth within the company. The position is hourly; the rate is between $23/hour - $26/hour, or $48,000 - $55,000 per year.

JOB DUTIES:

• Answer phones and transfer to the appropriate staff member.
• Take and distribute accurate messages.
• Monitor incoming emails and answer or forward as required.
• Carry out administrative duties such as filing, typing, copying, scanning, and data entry.
• Exhibit polite and professional communication via phone, e-mail, and mail.
• Maintain a professional demeanor and actively support and promote a positive public image for the Agency.

REQUIREMENTS:

• High school diploma or equivalent education required.
• 1-2 years of previous administrative or office assistant experience is ideal.
• Previous experience in an insurance setting is a plus.
• Knowledge of appropriate software including: Microsoft Word and Outlook, and Adobe Acrobat.
• Experience with CRM software desirable.
• Excellent customer service skills and handwriting.
• Interest in aviation is a plus.
• Must be comfortable with dogs occasionally in office and on office premises, as we are located in a dog-friendly building.

Compensation:

We offer a competitive benefits package including medical and dental insurance, paid vacation and holidays, and sick leave. Compensation based on experience.

Job Type: Full-time

Pay: $48,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Administrative Support: 2 years (Preferred)
• Insurance: 1 year (Preferred)

License/Certification:

• Property & Casualty License (Preferred)

Work Location: In person