Administrative Assistant

Staples Energy, a leading provider of energy efficiency programs, is looking for a Bilingual Administrative Assistant with exceptional people skills to provide customer support in our continuously changing and fast-paced environment. Knowledge of the energy field is not needed; however, a willingness to learn is vital.

Job Summary

The Administrative Assistant will perform a variety of administrative and clerical tasks supporting the smooth operations of the business.

Daily Tasks Include:

• Maintains database by entering new and updated customer and account information.
• Processes customer and account source documents by reviewing data for deficiencies.
• Provide support for sales and technical staff.
• Correspond with field techs to ensure schedule is on time.
• Update, data enter and maintain records in our vault system.
• Data entry, invoicing, and reporting, assist with the monthly billing process.
• Participates in special projects and performs other office duties as required.

• 2+ years of customer service experience.
• High School diploma or equivalent required.
• Must be bilingual.
• Excellent communication and documentation skills.
• Participate in evening or weekend support when needed.
• Work well both independently and as a member of a high-performance team.
• Punctuality and ability to meet deadlines and schedules.
• Commitment to quality and customer satisfaction.
• Ability to multi-task and establish priorities.
• Intermediate computer literacy.
• Must have knowledge of secretarial, office administrative procedures, and knowledge of use and operation of standard office equipment.

Bonus Points for:

• Experience working with FileMaker Pro
• Knowledge of the energy field

Pay Range: $17.00 - $20.00

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Must be able to sit and work on a computer for extended periods of time.

AAP/EEO Statement

Staples Energy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time