SUMMARY
Under limited supervision, coordinates and performs a variety of administrative and operational support
duties, including but not limited to directing calls and routine inquiries, processing of correspondence, forms, reports, budgets, bookkeeping, process forms & information, perform data entry as needed and maintain established spreadsheets, establish and maintain files and records. Prepare, edit, and proofread documents to ensure accuracy. The Administrative Assistant should be a self-motivated individual who is able to process information efficiently and with great attention to detail. He or she must exhibit the highest levels of professionalism and problem-solving abilities for routine to complex inquiries or problems. The candidate will be expected to follow and ensure compliance with institutional policies and procedures.
ROLE RESPONSIBILITIES
- Following departmental protocol greets, determines needs & directs patients/parents, internal staff and external visitors; accepts, screens & routes telephones calls.
- Answers inquiries, provides forms/information, or resolves problems concerning activities and/or operations of department; follows through, as required, to meet needs of customers.
- Open and distribute incoming mail and prepare/process outgoing mail/packages.
Appointments, Meetings and Events:
- Coordinates and schedules appointments, interviews, meetings or events; exercises discretion and judgment to coordinate calendars for multiple individuals, care providers or groups.
- Schedule routine appointments, interviews or meetings; exercises some discretion and judgment to best meet needs of department and individuals.
- Establish regular meetings as appropriate with these staff persons to stay abreast and adjust for new or ongoing needs or issues within the department.
Correspondence, Reports and Documents:
- Performs a variety of assignments utilizing computer to prepare, transcribe, type, edit and distribute agendas, minutes & documents compose routine to complex correspondence & documents; creates
Requirements:
High School Diploma or GED with five to seven (5-7) years progressively increasing experiences directly related to the duties and responsibilities specified required.
Bachelor's degree preferred with a minimum of three to five (3-5) years administrative support experience required