Accounts Receivable Specialist

Who We Are:

Obagi Cosmeceuticals is an industry leading, ~$120M dermo-cosmetic brand that provides transformational skin care products clinically formulated to minimize signs of skin aging, address dark spots, hyperpigmentation, fine lines, and wrinkles. A 35-year legacy backed by science and innovation to protect and enhance skin tone and texture. Ranked No. 1 and widely recognized by US dermatologists and plastic surgeons for its clinical excellence and science-backed approach, Obagi remains a leader in the beauty space and operates as an innovative, global, omni-channel luxury consumer products business with sales distribution to physicians, wholesale partners, retail outlets, Amazon, and direct-to-consumer (DTC) channels. On a mission to create a global, best-in-class multi-brand, multicategory portfolio, Obagi will continue to redefine the future of skincare. We are Obagi. Fearless. Together.

What We Need:

Obagi is seeking a dynamic and detail-oriented Accounts Receivable Specialist to join our small but mighty Finance team! This AR Specialist will be responsible for responsible for managing the company's receivables, ensuring accurate and timely invoicing, monitoring outstanding balances, and collaborating with internal departments to resolve any billing discrepancies. The Accounts Receivable Specialist will play a crucial role in maintaining strong cash flow and positive relationships with customers.

What You’ll Do:

• Generate accurate and timely customer invoices based on contractual agreements.
• Verify and reconcile billing data to ensure consistency and compliance with company policies.
• Record and apply customer payments in a timeline manner.
• Investigate and resolve discrepancies between payments received and invoiced amounts to ensure accurate financial reporting.
• Monitor overdue accounts and implement appropriate collection strategies.
• Communicate with customers regarding outstanding balances and negotiate payment plans when necessary.
• Reconcile Accounts Receivable sub-ledger to the general ledger.
• Build and maintain positive relationships with customers to facilitate smooth payment processes.
• Address customer inquiries and concerns related to billing and receivables in a professional manner.
• Generate regular reports on Accounts Receivable aging and key performance indicators.
• Analyze and report on insights/findings related to receivable trends and potential risks to upper management.
• Identify areas for process improvements.

What You’ll Need:

• A high school diploma is required; a bachelor’s degree from an accredited university required; a focus in Business Administration, Supply Chain Management, or similar related fields strongly preferred.
• At least 2+ years of hands-on experience in an Accounts Receivable role, demonstrating a solid foundation in financial processes.
• Exceptional organizational and prioritization/time management skills; demonstrated ability to work under pressure to meet deadlines and manage responsibilities across multiple customers simultaneously.
• Comfortable operating in a fast paced, ever-changing environment; someone who thrives in ambiguity and adapts quickly.
• Proficiency in Microsoft Office, with a heavy emphasis on mastery of Excel, showcasing the ability to manipulate data effectively and derive valuable insights; other technologies such as ERP systems, prior experience with Oracle a huge plus.
• An energetic, positive attitude that encourages a team and builds/maintains robust relationships.

Physical Requirements:

These demands document the physical requirements of a specific job. Criteria may include: Lifting, Carrying, Push/Pull, Sitting/Standing (In Place); On Feet, Walking, Bending, Turn/Twist; Kneeling; Squatting; Crawling; Climbing; Reaching (Out)/Reaching (Up), Grasping, Wrist Turning; Pinching; Finger Manipulation, Hearing, Talking, Working with a computer for eight hours, Working in close quarters. Communicating over the telephone for eight hours.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of job requirements, so classified. All employees may be required to perform duties outside of their normal responsibilities, from time to time, as needed.