Accounts Receivable Specialist

Who we are:
Come work at Jordan-Young Institute, a leading prominent multi-sub-specialty private physician practice including orthopedics, sports medicine, neurosurgery/spine, physical medicine & rehabilitation, and Physical Therapy in Virginia Beach, Virginia.
Jordan-Young Institute is recognized for its leadership and dedication to the communities we serve firm in our industry in the Virginia Beach, VA area.
We are looking to hire a full-time experienced, highly organized, Account Receivable Specialist. The A/R Specialist will possess and apply thorough knowledge of collections and the ability to apply that knowledge to all aspects of patient accounts including insurance, billing, and collection processes. They identify problem accounts and review accounts for discrepancies and potential issues. The A/R Specialist will also contact insurance companies to resolve claims not paid in a timely manner, identify coding or billing issues from EOB's and work to correct errors with the team or client. The A/R Specialist is responsible for researching and resolving claim-related issues in order to receive maximum profitability for clients. Also reviews the claims to make sure that payer-specific billing requirements are met, follows-up on billing, determines and updates accounts as necessary.
The ideal candidate has excellent organizational skills, communication skills, and the desire and ability to learn quickly. Working as a part of a team to meet deadlines, but also being able to work independently is crucial to success in this position. We are looking for candidates who will actively exhibit Service Excellence, Transparency, Teamwork, Accountability, Hard Work, and a Positive Attitude in their job. If this sounds like you, Jordan-Young Institute is an ideal place to learn and grow! Apply today!
What you will do:

• Post details of transactions
• Process adjustments
• Document payment
• Follow-up on claims
• Work with payers to resolve issues in a timely manner
• Assume accountability for working claim denials, including initiating the denial appeal process. Document and track the status of appeals
• Report any discrepancies immediately to maintain JYI's superb customer service standards and care
• Work closely with the supervisor to assist in collecting data on root causes and denial prevention procedures
• Other duties as assigned

We'd love to hear from you if you have:

• High School Diploma or equivalent required
• Significant knowledge in Accounts Receivable, medical terminology, ICD-10, private and government insurance reimbursements
• At least two years of medical Accounts Receivable experience working with underpayments/denials, or prior experience as a Healthcare Insurance Collector, Patient Account Representative, or related experience
• Good with MS Office, database, and EHR systems (Epic & Allscripts)
• Exceptional verbal and written communication skills
• Exceptional customer service skills
• High level of accuracy, efficiency, and accountability
• Detail-oriented
• Knowledge in Pain Management and Rehabilitation speciality
• Ability to analyze EOB denials and determine steps necessary to correct claims
• Strong understanding of calculations and medical terminology
• Proven analytical and problem-solving skills
• High time management and organizational skills
• Ability to sit in front of a computer for long hours every day

What we offer:
We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development.
Equal Opportunity Employer
Jordan-Young Institute is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need.