Address
Form of workResponsible for collecting on open account balances for assigned customer accounts, performing account reconciliations, monitoring customer accounts for non-payment and other irregularities, prepare necessary Accounts Receivable adjustments for approval by Accounts receivable supervisor, process approved Accounts Receivable adjustments, validate and process customer refunds, quickly research and resolve payment discrepancies.
Major Functions:
- Ability to record and analyze customer account information.
- Monitor customer accounts for collecting upcoming outstanding balances.
- Communicate with customers by phone and/or email on account information while maintaining a high level of customer service.
- Documenting all communication regarding customer accounts into our system.
- Maintaining a high level of customer service in all interactions with customers.
- Comply with federal, state, and corporate policies, procedures, and regulations.
Skills:
- Basic understanding of accounting principles
- Basic computer skills
- Strong customer service experience
- Basic Excel skills
- Determine cause of errors and determining appropriate course of action.
- Time Management
- Attention to details and ability to stay focused.
- Ability to communicate clearly so others can understand the incumbent.
Attributes:
- The ability to shift back and forth between two or more activities or sources of information without loss of productivity or accuracy.
- The ability to apply general rules to specific problems to produce answers that make sense.
- Communication - The ability to communicate clearly so others can understand you.
Experience And Education:
- High School Diploma plus minimum two-year work-related experience
- 2+ years’ experience in handling Accounts Receivables/Collections.
** Haulotte US Inc is an EEO organization. **
