Accounts Receivable & Billing Manager

California Dairies, Inc. is the leading dairy processing cooperative in California. As a farmer-owned cooperative, we operate several processing facilities located throughout California. CDI employees are highly valued and are provided with competitive benefits packages and career growth plans.

 We offer a generous total rewards package that includes: 

• Salary Range  - $84,154 - $123,426
• Short-term Incentive Program 
• Family medical/dental/vision
• Generous company contributions to 401k
• Relocation Assistance
• 10 Paid holidays
• Paid vacation
• Tuition reimbursement

The A/R and Billing Manager reports directly to the Corporate Chief Financial Officer and is responsible for managing CDI’s Billing and Accounts Receivable activities to achieve top performance and minimize the Company’s financial risk. This includes the review of all transactions in Billing and Accounts Receivable for accuracy and procedural issues. The Accounts Receivable and Billing Manager is responsible for ensuring invoices across all product lines are processed in a timely manner and ensuring all cash postings have been properly applied to all customer accounts. The Accounts Receivable and Billing Manager directs and oversees all functions related to the billing, cash, and collections of the Accounts Receivable department staff.

The Accounts Receivable and Billing Manager must project a positive image to CDI’s customers (internal and external) and ensure fully functional operation for the CDI Billing and Accounts Receivable system in a manner that adheres to CDI’s policies, procedures, and expectations.

• Manage A/R and Billing: Including recruiting and evaluation of CDI’s A/R team. Development and administration of departmental goals, objectives, and processes. Assess training needs of team and provide initial or refresher training.
• Ensure billing is completed in an accurate and timely manner across all product lines following rules and regulations associated with the CDFA, FMMO, or other government agencies.
• Fully understand milk pooling rules and regulations related to billing.
• Fully understand export shipment requirements related to billing.
• Review, approve, and/or process credits related to transaction corrections and/or to resolve customer issues.
• Support and assist A/R team as needed in transaction processing.
• Develop and promote integrated processes across departments and functions.
• Develop, implement, and maintain systems, procedures, and policies for the A/R and billing functions to ensure adherence to company guidelines.
• Manage monthly closing of the A/R system module to include preparing end of month balance sheet reconciliations.
• Must have the ability to collaborate well with co-workers, management personnel, customers, vendors, and employees in accordance with the company policies and working rules while ensuring a harmonious and conducive work environment.
• Use initiative and judgment in making decisions, keeping with California Dairies Inc.’s best interests.
• Perform other duties as assigned by management.

• Demonstrated leadership ability to lead an hourly and salaried support staff.  Direct reports include A/R Specialists, Staff Accountant, and Sr. Credit and Collections Analyst. 
• Travel to other CDI office locations for in-person meetings with direct report staff.
• Ability to schedule and lead meetings via MS Teams to allow entire staff to participate.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Bachelor's degree Business Administration, Accounting, Finance, or related field.
• Minimum of 5 years of experience in Accounts Receivable, billing and/or collections.
• 3 or more years of demonstrated leadership experience in team management and talent growth.
• Experience working with GAAP accounting principles and automated accounting systems.

• Large ERP AR and Billing system experience highly desired.
• Strong personal computer and business solutions software skills.
• Strong people skills for interacting with accountants, customers, and executive team members.
• Excellent communication skills for communicating with support personnel and executive team members.
• Strong analytical and problem-solving expertise.
• Good presentation skills for educating internal personnel on accounting principles, practices, and company policies.
• Experience with dairy billing and milk pooling is strongly desired.
• Ability to ensure the confidentiality and security of all financial documents and records.

Language Skills

English is required as the spoken language. A well-modulated tonal volume is required with excellent diction skills needed. This job requires frequent communication with personnel in other CDI locations, CDI customers and regulatory representatives.

Reasoning Ability

Must have the ability to apply common sense understanding to carry out instructions given in written, oral, or diagram form. Must have the ability to discern when issues may require input from levels of authority within the corporation. Ability to use discretion and manage sensitive/confidential information.

ADA/FEHA: The Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and California’s Fair Employment and Housing Act.

EEO: The Company is an equal employment opportunity employer. 

Physical Demands

The physical demands described here are representative of those that are required by an employee to successfully perform the essential functions of this job. The company will make reasonable accommodations that do not cause and undue hardship to the company if such accommodation enables individuals with disabilities to perform the essential functions of the position.

Sitting/Standing/Walking:  Sits frequently to answer calls, complete schedules/reports, fill out paperwork, answer emails, etc.

Lifting/Carrying:  May lift boxes weighing 20 pounds on an occasional basis.

Pushing/Pulling:  Some pushing or pulling is required on an occasional basis.

Bending/Stooping:  Bends and stoops on an occasional basis. 

Squatting/Kneeling/Crawling:  May squat or kneel on an occasional basis.

Twisting/Turning:  Assumes any combination of these positions on an occasional basis.

Climbing/Balancing:  May go up and down stairs and/or ladder on an occasional basis.

Reaching:  Reaches at or above shoulder level on an occasional basis.

Grasping/Manipulating:  Grasping and manipulating of papers, objects, and equipment will be required. Ability to use calculator and keyboard for data input will be required on an ongoing basis. 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Employees will be subject to temperatures associated with an air-cooled room. Proper lifting techniques must be employed at all times.