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Form of work
SalaryWe are looking for a reliable Dispatcher, EMD, LEADS, NCIC certified or uncertified, who will pick up available hours when those hours need to be filled. Call out availability, vacation fill-in, and potential for more hours. Act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multi-task and take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
- A criminal background check, including drug testing, will be mandatory before a job offer.
Responsibilities
- Receive emergency and non-emergency calls and record significant information.
- Address problems and requests by transmitting information or providing solutions.
- Receive and dispatch orders for products or deliveries
- Prioritize calls according to urgency and importance
- Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
- Monitor the route and status of field units to coordinate and prioritize their schedule
- Provide field units with information about orders, traffic, obstacles and requirements
- Enter data in computer system and maintain logs and records of calls, activities and other information
Skills
- Proven experience as dispatcher or relevant position
- Tech-savvy with knowledge of relevant methods (CAD)
- Fast typing with experience in data entry
- Knowledge of procedures and guideline for emergency situations
- Proficient in English (oral and written)
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgement and critical thinking
- High school diploma
Job Type: Part-time
Pay: $14.50 - $15.00 per hour
Expected hours: 1 – 32 per week
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekends as needed
License/Certification:
- Driver's License (Preferred)
- Emergency Management Dispatcher (Preferred)
- LEADS / NCIC Certification (Preferred)
Work Location: In person
