Workplace Service Coordinator/ Office Coordinator

BCforward is currently seeking a highly motivated Workplace Service Coordinator which is in Denver, CO.

Position Title: Workplace Service Coordinator

Location:Denver, CO

Anticipated Start Date: ASAP

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 3 Months.

Job Type: FULL TIME 40 hours a week, CONTRACT, ONSITE

Shift: MON – FRI. 7:45am - 4:45pm.

Must have skills:

· Customer Service

Job Description:

The person selected will need to be energetic and very flexible with their schedule given it can change with little notice and multiple times per day.

This person will need to have great organization skills and stellar customer service.

This person will need to be comfortable with navigating downtown Denver and must also possess basic technical skills (own and be able to use a smart phone).

This person must be a real team player. Someone who wants to be supportive of the team and wants to succeed as a team.

Description:

The Workplace Services Coordinator will report to the Supervisor Workplace Services. The Workplace Services Coordinator, Front Desk is a constant resource for our employees and makes the first direct impression on Salesforce customers.

This position requires a high level of customer service. Help make Salesforce a great place to work!

Work with and get direction from Supervisor, Workplace Services to maintain and provide excellent customer service and support to the office with a focus on front desk coverage.

· Assist internal customers (employees) with all Workplace Service-related items.

· Greet and direct guests in a timely and professional manner, assign temporary badges as required.

· Always maintain security protocols.

· Complete a daily check of temporary access cards. Ensure all cards are accounted for and returned daily. Maintain an electronic list of access cards assigned to staff, providing lost or damaged access card numbers to the security team for cancellation.

· Respond to and follow up on all incoming emails and instant messages in a timely and efficient manner.

· Sign up for and receive FedEx/UPS/Courier packages; notify the mail team.

· Assist with overall maintenance of the organization, communicate all maintenance issues with building management in a timely and efficient manner.

· Additional tasks may be assigned at the discretion of the Supervisor when required to support the team and the business.

Required Skills/Experience:

· Excellent interpersonal communication skills, customer service experience preferred.

· Proficient at using the Microsoft Office Suite and Google Apps.

· Ability to take direction and follow oral and written instructions.

· Good writing, analytical, and problem-solving skills.

· Ability to be on site Mon-Fri 7:45am - 4:45pm.

· Submit a timesheet for approval every Friday.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.