Work And Travel Coordinator

JOB SUMMARY:
Under general supervision, oversee and monitor Work & Travel participants ensuring a safe and well run program. Responsible for check-in and check-out of Work & Travel employees. Ensures that program participants are following all Company rules and procedures. Assists in performing administrative duties including reconciling records and issuing notices. Will be the primary contact for program participants whenever the International Recruiter and/or Human Resources Staff are not available.

UNIQUE JOB REQUIREMENTS:
TMust be available to work 40 hours a week with a variety of shifts including nights, weekends and holidays. Must carry a cell phone during scheduled shifts. Will be required to meet with the International Recruiter periodically. May need to transport program participants in a personal vehicle. May be required to live-in employee housing unit. Must represent the Santa Cruz Seaside Company Human Resources to international students and outside contacts. Must be able to maintain confidentiality.

JOB TASKS (IN ORDER OF IMPORTANCE):

• May live on site and manage the day to day employee housing program under support and direction of the Administrator.
• Meet, greet and assign rooms to Work & Travel tenants upon arrival.
• Ensure the safety and well being of the Work & Travel tenants. Contact medical personnel as needed.
• Conduct Work & Travel orientations explaining safety and housing policies.
• Coordinate duties with Work & Travel Administrator, labor and Security Officers to ensure a smooth running program.
• Handle difficult situations effectively and independently.
• Enforce Work & Travel housing rules and policies.
• Monitor Work & Travel employees on property to ensure employees follow rules and policies.
• Check employee tenants out and refund rent deposits.
• Drive Work & Travel employees to the hospital, doctors office or dentist as needed.
• Drive Work & Travel employees to the grocery store as well as laundry and work (for the off-site housing location).
• Distribute correspondence to tenants.
• Contact Work & Travel employees when needed for Boardwalk Operations or for other significant issues.
• Conduct room inspections.
• Perform clerical duties, prepare orientation packets and file paperwork.
• Move furniture and dishes into housing units, clean and return into storage at the end of the program.
• Notify Property Manager of any maintenance issues promptly.
• Other duties as assigned.

TRAINING AND EXPERIENCE:
At least 6 months in customer service, recreation, housing management or related experience, preferably with leadership experience. Must possess strong interpersonal, organizational, and communication and writing skills.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to work with people in a positive and friendly manner.
• Ability to work with groups as a team leader.
• Ability to make effective decisions independently
• Ability to solve problems in a fair, professional, diplomatic, friendly, firm and efficient manner.
• Ability to represent the HR department in a positive and professional manner and maintain confidentiality.
• Ability to keep records accurately and follow-up on projects and work on several projects simultaneously.
• Ability to learn company standards, policies and procedures.
• Ability to enforce rules and discipline as required.
• Ability to plan, organize and coordinate activities.
• Ability to perform word processing and basic spreadsheets on Mac Computers.
• Ability to perform basic bookkeeping duties.
• Ability to establish and maintain cooperative work relationships with staff, employees and others.
• Ability to drive employees to various destinations as needed.
• Ability to prepare and present concise and clear oral and written reports.
• Ability to move heavy furniture.

PHYSICAL REQUIREMENTS:
- Able to work outdoors.
- Able to stand for long periods of time.
- Able to walk up and down stairs and from one complex to another.
- Able to walk up to 3-5 miles a day.
- Able to safely lift up to 45 pounds.
- Able to carry up to 45 pounds.

LICENSES AND INSURANCE:
Must possess and maintain a valid U.S. drivers license. DMV printout required. Required to maintain automobile liability coverage with a minimum of $15,000.00 bodily injury one person/$30,000.00 bodily injury total accident/$5,000.00 property damage coverage per California’s minimum liability insurance requirements.

TESTING POST OFFER OF HIRE:
criminal background check
signed privacy and confidentiality policy

Job Types: Full-time, Temporary

Pay: $24.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Night shift
• Weekends as needed

Work Location: In person