Cruise Partnership Coordinator

Signature Travel Network is looking for a Cruise Partnerships Coordinator with an interest in the travel industry to support the Cruise Partnerships team.

The successful candidate will have a passion for being of service, working toward team goals, and finding efficiencies to make daily tasks easier.

Compensation commensurate with experience.

Responsibilities of the Cruise Partnerships Coordinator:

• Coordination of Signature’s Hosted Sailings program
• Build relationships with the program’s participating cruise partners
• Collecting and auditing of Signature Hosted Sailings from all participating cruise partners
• Obtain regular sailing manifests from participating cruise partners
• Managing Signature Host Staterooms
• Order host name badges
• Schedule all Signature welcome cocktail receptions on all hosted sailings
• Consistent, meticulous data entry for the program’s sailings
• Send specific “Merge to Emails” in Outlook for select sailings
• Print, organize, pack, and ship all guest/host materials to Signature hosts in a timely manner
• Process guest amenities such as shipboard credits
• Coordination of Signature host trainings/webinars
• Coordinate with Signature’s marketing team to order pre-printed host materials, as needed
• Order office supplies for the program, as needed
• Build relationships with Signature’s member agencies
• Assist in monitoring and following up on emails in the Cruise team’s email inbox
• Supporting the Cruise Partnership team

Qualifications of the Cruise Partnerships Coordinator:

• Bachelor’s degree
• Knowledge of Excel and mail merge
• Highly organized with strong time management skills
• The ability to manage multiple tasks with high-level attention to detail and deadlines
• Strong interpersonal skills. Comfortable interacting with internal and external stakeholders across the travel industry
• Exemplary oral and written communication skills
• Eagerness to grow in the Travel Industry

Benefits of the Cruise Partnerships Coordinator:

• Paid vacation, sick time, and holidays
• Medical Insurance
• Flexible spending account
• 401(k) –fully vested matching contribution up to 4% of gross pay
• Cash bonus pool
• Flexible work schedule offering a combination of working in the office and from home
• Recognition program: Coworker of the month/year
• IATAN travel agent membership
• Passport/TSA Pre-check reimbursement
• Travel incentive reimbursement
• Professional development & training
• Tuition reimbursement

About the company:

Signature Travel Network® is a member-owned travel cooperative, headquartered in El Segundo, California, with a regional office in New York, New York. The network was established in 1956, and today includes more than 290 travel agencies with over 600 retail locations in the United States, Canada, Brazil, Australia, Greece, New Zealand, Mexico, and the Caribbean. Signature members include more than 15,000 travel advisors worldwide that collectively generate more than $11 billion in annual travel sales. Signature works with the world's leading tour and cruise companies. As an industry leader, our vision includes forging partnerships with the most respected travel companies and delivering state-of-the-art technology, marketing, and training programs to impact both Signature members and partners. In 2017, 2019, and 2022 Signature earned the distinction of being one of the Best Places to Work by the LA Business Journal.

Job Type: Full-time

Pay: $21.63 - $26.44 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: Hybrid remote in El Segundo, CA 90245