Wordpress Site Administrator Designer (Web/Email Specialist), Marketing

Position Title: WordPress Site Administrator Designer (Web/Email Specialist)

Organization: Jewish Family Service of San Diego

Department: Marketing

Position Type: Full-Time (37.5+ hours/week), Exempt

Pay Rate: $70,000 - $75,000/year

Total Compensation:  

In addition to standard pay, compensation for this position includes:

• Comprehensive, low-cost healthcare coverage for employees
• Generous employer 401(k) contributions
• Employer-covered life insurance

Time Away from Work:

Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:

• Generous paid vacation time and sick leave
• 17 paid holidays, including Federal, Jewish, and floating holidays
• 2 Wellness Days to be taken any time during the year to support employees’ mental wellness

Position Overview

We’re looking for a stellar WordPress Site Administrator/Designer to represent our agency’s mission through digital fundraising touchpoints, including the JFS website, donation forms, email campaigns, and program survey forms. You will be part of the Marketing team that lifts resilient community members, drives fundraising goals, and communicates agency initiatives. If you are a creative thinker with a passion for web design, impressive HTML and CSS skills, and a commitment to delivering outstanding user experiences, we encourage you to apply and be part of our dynamic team.

Responsibilities:

Specific duties include

• Create and update pages on the JFS website and assist in managing other partner websites, usually built in WordPress
• Develop new templates for the website and add new functionality as needed. This consists of adding plugins, modifying theme files, and editing CSS and PHP code while focusing on website speed and performance
• Maintain expertise in SEO techniques and implement SEO best practices
• Recommend opportunities for site enhancement in content and user experience based on analytics, observed visitor behavior, and business objectives
• Manage and collaborate with external service agencies to develop, build, and launch large website initiatives
• Build and deliver creative email campaigns across the agency’s audiences, including eNewsletters, event promotion, solicitations, alerts, and other email types. This includes testing emails in various email clients, optimizing for different devices, limiting download size, and using HTML/CSS to fix layout issues
• Help execute the delivery of digital fundraising campaigns and projects, from planning, design (with the support of a graphic designer), implementation, QA, delivery, reporting, and ending with analysis
• Follow, implement, and test the latest digital fundraising trends
• Provides regular data analysis of email and fundraising performance, sharing results with the team and making recommendations for future optimization
• Oversee the technical operations of the mass email system, including ensuring adherence to SPAM laws, integrations with systems, and reporting infrastructure
• Organize constituents into different segments for promoting or excluding campaigns based on their interests
• Use Blackbaud Luminate Online to build and maintain event registration and survey forms, including related assets such as landing pages, confirmation pages, and autoresponders. Provide updates and reports to applicable departments
• Build and manage donation forms, including thank you emails and confirmation pages, for a variety of campaigns to support digital fundraising and other teams

Skills/Experience/Abilities that are a Must-Have:

• Bachelor's degree or higher
• 3+ years' experience executing website strategy, development, and content
• Front-end web design experience, including responsive web design
• HTML/CSS and SEO experience for optimization of web pages and user funnel/flow
• Expertise in pulling analytics, creating dashboards, and distilling the performance data into clear and concise presentations
• Experience with Google Adwords a plus
• Back-end web development, JavaScript, and UI/UX experience a plus
• Working knowledge of or ability to quickly learn web content management systems, applications, and tools used by the organization, such as Blackbaud Luminate Online and WordPress
• Experience troubleshooting and quality assurance testing web pages, including forms
• Ability to work independently and as part of a team
• Self-directed, detail and solutions-oriented, with formidable project management skills and the ability to manage multiple time-sensitive projects under tight deadlines
• Strong intercultural awareness and commitment to diversity, equity, and inclusion

Important Notice:

Incomplete submissions will not be considered. Please, no phone calls. Please, principals only. Please, local candidates only (relocation is not provided).

About Jewish Family Service of San Diego
Jewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community.  For nearly 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always life-changing, and often life-saving.  At Jewish Family Service, we believe our employees are the backbone of our Agency.  We strive to ensure that each employee is treated with dignity and respect.  Our goal is your success.  Come work at JFS and be our partner in Moving Forward Together.  To learn more about JFS, please visit jfssd.org. 

*Jewish Family Service is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.