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Form of workJob Description
Reno Staffing is looking for a Wholesale Office Assistant for an Organic Tea Manufacturer in the Sparks area!
Shift: Monday - Friday 8:00 a.m. - 4:30 p.m.
Pay: $15/hr. DOE
Location: Sparks, NV
JOB DESCRIPTION:
GENERAL DAILY OFFICE MATTERS:
- Activate Wholesale Account Requests on Website and import wholesale orders.
- Enter Wholesale Account requests in MMD list and send our Wholesale Catalog Requests. Leave all catalog requests in KP’s inbox.
- Sort incoming FEDEX/UPS/DHL mail, and drop off to designated person (s).
- USPS receiving side door open/close.
WHOLESALE ORDERS:
- Review Order Loading Procedures.
- Order taking: Take all phone orders for Retail and Wholesale, filling each Purchase Order Mandatory fields. Review NOTES in customer account and confirming all other customer details.
- Wholesale Orders: Process all wholesale orders submitted via email, phone and fax. Make sure correct shipping procedures are noted. Confirm orders with customers if requested.
- Amazon Grocery Orders (USA/Canada): Login and print orders to show Ruth if orders can fulfilled for all items and within shipping window. After discussing with Ruth, confirm order by selecting appropriate fields (ship date and all items on order to be shipped) on Amazon. Import orders on SBT and give to Ruth for processing. Manage Amazon Vender Central through order management, inventory management, competitive product analysis, receivable management, issues/resolutions, shipment/invoicing generation, in-stock/out-stock inventory update.
- MSFT Outlook Filing:
- File all email Purchase Orders.
- File all Amazon Grocery order confirmations.
- File all email correspondence with customers/suppliers.
- Always CC Manager on emails.
- File and archive physical customer folders accurately and in an organized fashion for future reference.
SHIPPING:
- Printing/Shipping for Wholesale Orders: Print labels for products, print packaging/carton labels for shipping, prepare Bills of Lading for LTL Truck shipments, blind BOLs, case labels etc.
- Request quotes from carriers, use RATE QUOTE sheet make sure to have all details for pick up. Print quote so it can be compared with invoice.
- Maintain customers’ Shipping Manuals, website order/shipping/invoicing procedures and update for Office and Shipping reference.
- Review Shipment Confirmation Procedures.
INVOICING AND ACCOUNTING:
- Review Invoicing Procedures for Prepaids and Terms customers.
- Deposits: Organize A/R checks Thursday for entering payments/deposits every Friday. Courier schedule is every Friday at noon.
- Review Open Receivables: Calling customers who are past due and proactively managing it weekly after deposits.
- Enter cash receipts, issue credit memos and other adjustments.
- Amazon Invoicing and Remittance procedures.
- Prepare Month End Report.
SALES REPS:
- Prepare Sales Rep commission report and maintain Log Book.
- Handle Sales Rep inquiries, prepare orders for Showroom Samples and road kits for new reps.
- Maintain Sales Rep Listings or Names, addresses, contact info, etc.
- Assist in Trade Shows/Displays. Travel as needed. Other duties, as assigned.
CUSTOMER COMPLAINTS:
- Return policy for wholesale customers.
- Customer satisfaction form.
- Amazon related complaints.
- Call tag process, returns and other forms.
COMPENSATION AND BENEFITS AFTER HIRE WITH COMPANY:
- Medical insurance, vacation days, sick days and bank holidays;
A resume with relevant work experience is required as well as an in person interview to view and tour the facility before consideration. Drug Test is required upon offer and it is a 4-panel drug test, not tested for THC.
Reno Staffing prides ourselves in working with people from all walks of life. However a Background check and drug test is required for this specific position and this client has a No violent/theft felony policy.
If you feel like this is a job for you, please apply through this job posting. Questions? Give us a call at (775) 356-1137 and one of our helpful and friendly Recruiters will help you get to work! Walk-ins welcome!
Reno Staffing is open (Monday – Friday 9:00am – 4:00pm) via phone (775) 356-1137, email info@renostaffing.com, text message (775)453-4691.
We are located at: Reno Staffing, 4690 Longley Lane, Suite 23, Reno, NV 89502
Reno Staffing is an equal opportunity employer.
We look forward to meeting you!
