Weekend Dispatcher

Job Description:

We are seeking a part-time weekend Dispatcher who is based near the Charleston, South Carolina area to join our highly motivated team. This role involves answering phone calls and dispatch alerts for individuals in need of assistance on the Charleston area waterways. The dispatcher will utilize their communication skills, primarily via phone and text-based platforms, to coordinate with Coast Guard licensed captains and ensure timely maritime response assistance. Familiarity with the Charleston area and local waterways is preferred. While this position is remote, you will need to come in to our local office for 2-3 days for training.

Key Responsibilities:

• Answering phone calls and dispatch alerts for boaters in need of assistance.
• Coordinating with captains to ensure prompt response to incoming calls.
• Utilizing Google Workspace for communication and task management.
• Providing excellent customer service, even in stressful circumstances.
• Utilization of various apps (weather, tides, nautical charting, job specific) to make calculated decisions and/or recommendations.

Qualifications:

• Familiarity with Google Workspace and proficiency in text-based communication.
• Excellent verbal communication skills for over-the-phone interactions.
• Knowledge of the Charleston area and local waterways preferred.
• Ability to work independently and collaboratively in a remote environment.
• Familiarity with boat terminology preferred, but not required.

Job Type: Part-time

Pay: $100.00 per day

Expected hours: 48 – 72 per week

Schedule:

• Every weekend
• On call

Application Question(s):

• Are you able to work a 48 hour shift from 6 am Saturday to 6 am Monday with availability to work every other Friday?

Location:

• Charleston, SC (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Work Location: Remote