Water Services Manager - Operations

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Water Services Manager - Operations manages all activities related to the operations and maintenance of water, wastewater, and reclaim distribution and collection systems to ensure regulatory compliance, safety, and efficiency standards are met. This role also manages activities associated with planning, budgets, development, coordination, and implementation of the division's strategic plans.
Applicants must submit a cover letter & resume.

• Manages and reports on the daily operations of the assigned division. Adjust program activities as needed to ensure system compliance and improve program performance.
• Develops, implements, and revises the division's policies, procedures, and performance metrics to align with best management practices.
• Develops, manages, and reports on capital and operational costs associated with the divisions budget; conducts monthly, quarterly, and annual budget evaluations.
• Participates in the design, review, and construction of water, wastewater, and reuse capital projects.
• Manages and develops staff through reviews of process data, counseling, training, and evaluation of performance to ensure best management practices are followed as it relates to safety, efficiency, and proper operations and maintenance.
• Develops, implements, and performs annual reviews on the division's qualification manuals, training plans, and job descriptions; conducts annual market studies on positions within the division to ensure competitive pay.
• Forecasts short and long term needs for budget, staffing, equipment, material, and contractor service needs.
• Conducts root cause analysis for system operations and maintenance problems; develops programs, policies, and procedures to mitigate and prevent recurrences.
• Develops, facilitates, and participates in inter-organizational programs, initiatives, processes, and projects.
• Coordinates with Systems Engineering to develop and revise the annual and five-year CIP plans.
• Creates and delivers presentations on captions and agenda items for approval to Water Board and City Council.
• Develops and executes strategies for emergency management response and recovery in the assigned division.
• Manages compliance, correspondence, and coordination with regulatory agencies.
• Ensures open lines of communication between work groups.

MINIMUM QUALIFICATIONS:
Education, License, and Experience Guidelines
High School diploma or equivalent. Must have a Class "B" Water Distribution and Class "III" Wastewater Collection or equivalent license issued by the Texas Commission on Environmental Quality OR the ability to obtain the required licenses within 2 years of employment. Eight (8) years of full-time progressively responsible experience in a related field OR Any combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job will be considered.
Preferred License and Experience:
Class "A" Water Operator license and a Class "III" Wastewater Collection license issued by the Texas Commission on Environmental Quality. Eight (8) years of full-time progressively responsible experience in municipal water, wastewater, and reuse operations. With three (3) years of experience in a supervisory role requiring a high level of management and leadership skills.
Knowledge, Skills, and Abilities:

• Advanced process control procedures and performance management in water, wastewater, and reuse systems.
• Working knowledge of SCADA and automation schemes.
• Knowledge of TAC 30 regulations.
• Ability to prepare clear and concise comprehensive technical reports.
• Creating and delivering a compelling presentation that effectively communicates information.
• Knowledge of policies related to records retention and the ability to maintain detailed and accurate records.
• Experience in financial analysis and reporting.
• Analyzing situations and implementing immediate, effective, and reasonable courses of action in accordance with proper policies and procedures.
• Emergency management response, recovery, and prevention techniques.
• Demonstrating a high level of leadership skills and principles that are considered values based.
• Establishing and maintaining effective professional relationships.
• A3 problem solving and analysis.
• Project management.
• Plan review to ensure designs meet operational and maintenance needs.
• Best management practices, processes, and procedures related to the operations, maintenance and construction of water, wastewater, and reclaim systems.
• Water System Hydraulics
• Asset management and preventative maintenance programs and techniques.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT
Standing, sitting, walking, lifting, carrying, pushing, pulling, reaching, handling, fine dexterity, crouching, bending, vision, hearing, talking, use of foot controls. May be directly involved with the following extremes: temperature, physical and respiratory hazards from chemicals, slips and falls, noise from equipment machinery, and contact with body fluids.
Hiring Range: $87,539.92 - $109,657.60 annually.
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Regular-Full time
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!