General Manager

UPKEEP Med Spa, the fastest growing Med Spa in NYC! We are looking for highly motivated individuals to join our growing team. The General Manager must be someone who has the humility to fold laundry alongside the team but also has the confidence and leadership abilities to lead the team to successful completion of impactful projects. This position requires a unique ability to see things from both a creative and data-driven perspective. The GM will oversee the day-to-day operational functions for our Dallas location, ensuring that office policies, procedures, and plans are executed in a smooth and expeditious manner. Key responsibilities include financial, office administrative duties, and personnel management.

· Support providers, helping them serve their clients more effectively and efficiently, relieving their pain points and allowing them to focus on what they do best

· Practice Management: Human Resource Development

· Designs/implements/updates employee training manuals & practice policies/procedure

· Provide analytical support and input into strategy development; support marketing initiatives

· Understand client and provider insights that drive business priorities; execute analyses and make conclusions/recommendations to support business priorities

· Financial management; deposits and reconciliation

· Manage the profit and loss of the business

· Set the business priorities based on profit, client experience, and provider needs

· Collaboration with third party vendors

REQUIRED SKILLS/EXPERIENCE/COMPETENCIES:

· Must be comfortable working on-premise and be client-facing

· Proficient with excel

· Superior interpersonal skills

· Superior organization skills

· Trustworthy and accountable

· Excellent math skills

· Attentive to detail and accuracy

PREFERRED SKILLS/EXPERIENCE/COMPETENCIES:

· Degree or background in marketing and/or business management

· Experience in and/or deep passion for the aesthetics industry

· Proven record of leading small teams to collaborative success

· Demonstrated ability to thrive in ambiguous situations, approach work with confidence and curiosity to prioritize projects

· Excellent ability to work with small teams – to influence them, push them, inspire them, encourage them, listen to them, celebrate them, trust them, and empower them to do what they do best

· Strong ability to lean on team in order to leverage their areas of expertise and produce award-winning experiences for clients

· Willingness to figure something out they don’t understand, simplify complex situations, and ask questions along the way

· Proven project leadership capability

· Acknowledges tradeoffs, takes calculated risks, and owns outcomes; celebrates action and results (including lessons learned!) more than meetings and PowerPoints

· Passionate and opinionated – has a well-formed and logical point of view

· Five years medical practice experience

· Strong financial background, previous bookkeeping experience

· Extensive experience with practice data processing systems

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift

Experience:

• Managment: 2 years (Required)
• Spa: 1 year (Required)

Ability to Relocate:

• Brooklyn, NY: Relocate before starting work (Required)

Work Location: In person