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Form of workJob Description
Customer Service Representative - Join Our Dynamic Team!
Are you a positive and adaptable individual looking for a unique Customer Service opportunity? Do you excel in multitasking and thrive in a dynamic work environment? Join our team at Culligan Water in Mason City, IA where our CSRs don't just provide service; they build lasting customer relationships and deliver exceptional experiences.
About Culligan: Culligan of Mason City is a thriving dealership under the esteemed Packard Culligan franchise group. With nearly 80 years of family-owned and operated excellence, Packard Culligan is an industry leader in commercial and residential water treatment and filtration systems, committed to delivering top-tier drinking water solutions to our valued customers.
What Culligan Offers:
- Enjoy $0 deductible medical insurance with affordable premiums! Dental, vision, life insurance and more included in our comprehensive benefits package.
- Career growth opportunities through training and development.
- Competitive base pay, commission, and bi-annual employee incentives.
- 401k with employer match.
- Achieve work-life balance with a consistent Monday-Friday 8AM-4:30PM schedule.
- 7 paid Holidays and a competitive PTO package.
Key Responsibilities:
- Effectively communicate our products and services to customers.
- Address general water quality concerns and inquiries.
- Handle payments, invoices, and assist with collections.
- Efficiently schedule deliveries and service appointments.
Desired Qualities:
- Strong communication skills, both verbal and written.
- Quick problem-solving abilities for addressing unique customer needs.
- Meticulous attention to detail to ensure accuracy.
- Willingness to become a water treatment expert through training.
- Proficiency in Microsoft Office, data entry, and documentation.
- Collaborative team player with a friendly demeanor.
Join Culligan Water and embark on a rewarding career in a professional environment where your skills and dedication will be valued. Apply today and be a part of our success story!
