About Chick-fil-A Supply
- Motivate, staff, schedule and support a dynamic team responsible for all inbound, outbound, inventory control and completing other
- Oversees daytime transportation operation performance to include audits and observations of routes, when required
- Serves as point of contact in the absence of senior leaders in the building
- Leads operational improvement and change management projects for the building, when required
- Drives Safety, Quality and Compliance activities daily as the primary business partner to the SQC site leader
- Supports OPEX performance initiatives in partnership with Senior DC Leaders, COBE and other support groups.
- Actively supports and leads all process adherence activities, SOPA and compliance audits in the DC
- Supports other distribution centers by traveling to other sites to support operational needs, when required
- Closely collaborate with leaders and team members to identify, analyze and resolve operational bottlenecks
- Monitor expenditure data and support budget management
- Recruit, train, and develop a strong team
- Mentor Supervisor I and Lead Warehouse Team Members
- Collaborate with cross-functional teams regarding overall operations performance, identify and driving areas of improvement
- Collaborate with the warehouse ops manager regarding staff performance; identify and drive areas of improvement; and recognize
- Act as a liaison to Restaurant Services, balancing needs of the Operator with the capabilities of the operation
- Implement, manage, and improve distribution center operations
- Deliver high service levels to Operators and achieve Key Performance Indicators (KPIs)
- Work closely with the DC Leadership Team, CFA Supply Services, and various business partners to ensure optimal alignment and
- Support the Chick-fil-A vision and strategy by building a culture that aligns with the Chick-fil-A Supply values of care, safety and
- Embody and live out our Corporate Purpose through our words and action
- Complete other activities as required
- High school degree or similar
- 5+ years of experience in warehouse leadership
- Demonstrated experience with and functional knowledge of food service distribution, including warehousing, operations (including Six
- Working knowledge of innovations in supply chain and warehouse operations
- Knowledge of and ability to ensure compliance with general safety standards, quality specifications, and governmental requirements
- Ability to complete physically demanding work, including consistently lifting up to 60 pounds
- Ability to work a flexible schedule, including weekends, holidays, and rotating shifts
- Demonstrated ability to value both relationships and results and to put others above themselves
- Strong aptitude to think critically, solve problems, and drive improvements in a professional and respectful manner
- Exceptional organization, attention to detail, and communication skills
- Strong ability to negotiate and resolve conflict by navigating confrontational situations to ensure all parties are treated with honor,
- 7+ years of experience in warehouse operations, supporting in a food distribution or food manufacturing environment
- Experience in a start-up environment
- Demonstrated success in operations and people leadership
- Experience with a warehouse management system
- Proficient in Microsoft Word, Excel, Outlook, and Access; experience with ERP, WMS, and TMS solutions