Senior Manufacturing Operations Supervisor

This hands-on job is responsible for working with the front-line supervisors to better align process, approach, and delivery of results across core business functions. Working with front line supervisors on refining standard operating procedures, developing people managing skills and assisting the manager on higher level business functions.

This is an onsite role in our Lewisville TX facility with a schedule of Monday-Thursday, 6AM-4:30PM

What will be my duties and responsibilities in this job?

• Ensure adherence to company policies and process standards, while maintaining employee morale and overseeing the training of new and existing staff
• Work with manager to establish department and company goals and rely on experience, managerial judgment, and innovation to achieve them
• Drive process improvements and coordinate new product introductions
• Act as liaison between shifts, supervisors and departments, and partner with vendor / customer / client representatives
• Accomplish supervisory and human resource objectives such as hiring, performing performance reviews and mentoring / coaching and disciplinary actions
• Review Tableau reports to ensure that the dept is attaining the desired performance metrics and work with the leaders to identify and mitigate any risks to the customer schedules
• Drive engagement across area of responsibility and work with the team to foster a strong engage culture. Review peakon scores with leaders and create action plans within the tool to help improve engagement with the team
• Meet production operational standards by implementing production, productivity, and quality standards
• Work with the site leadership to assist in resolving problems and identifying process improvements
• Participate in operational improvement initiatives at the site
• Meet production financial standards by controlling and minimizing production expenses
• Coach/mentor other supervisors and leads
• Maintain flow of operations by communicating production status, requirements, and problems to the off shifts
• Maintain a safe and healthy work environment by following and enforcing standards and procedures while complying with legal regulations
• Oversee the operation activities, drive communication within the team, and manage the supervisors for their areas of responsibility
• In the event of a safety or security issue within the facility the Sr Supervisor, Operations will assume ownership of the situation and will escalate to the appropriate Management when necessary

What are the requirements needed for this position?

• Associates Degree or equivalent experience
• Minimum of 5 years in a leadership / supervisory role within a fast-paced, high volume, manufacturing environment similar to Assurant, York, Lewisville or Tennessee facility
• Intermediate to Advance MS Office skills (Word, Excel, PowerPoint, etc.)
• Ability to multitask in a fast paced, dynamic assembly and logistics environment
• Requires strong leadership, mentoring, organizational and communication skills
• Demonstrated ability to exercise initiative, independent judgment and be a self-starter
• Must be able to function with minimal supervision and be able to prioritize all work tasks
• May be required to work across multiple shifts
• Prior experience in a warehouse, distribution, shipping, receiving or related environment required
• Demonstrated experience with direct supervision and coaching of others
• Must be able to develop/mentor/coach first level supervisors on Performance Management
• Must have strong verbal and written communication skills. Able to successfully interface with technical and non-technical personnel such as inspectors, designers, buyers, vendors, manufacturing personnel, and management
• High energy professional with the ability to establish and maintain effective business relationships with all suppliers and vendors
• Strong interpersonal skills to deal effectively with problem solving, brainstorming sessions, strategy development and conflict resolution
• Driven, goal-oriented, never confuses effort with results
• Demonstrated analytical skills
• May be required to work across multiple shifts

What other skills/experience would be helpful to have?

• Bachelor’s Degree and 5+ years of experience leading other supervisors
Experience working with a Lean and Six Sigma environment

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.