Warehouse Operations Excellence Manager

Job Title: Warehouse Operations Excellence Manager
Summary:
Develop a vision and strategy for Distribution excellence including standards of performance, continuous improvement, and safety.
Drive a continuous improvement mindset throughout the organization, starting with the Operations Leadership Team, Supervisors and all the way into the shop floor to the Warehouse Operators.
Identify cost savings opportunities by detecting waste and excessive cost, create and execute projects to improve operations productivity.
Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Establishes and maintains a robust safety culture within the Operations and Warehousing organization which results in safeguarding people, equipment, products, and facilities.
• Always ensures adherence to Quality, Good Manufacturing Practices (GMP) and ISO procedures.
• Supports SHEQ on internal and external audits of all distribution sites.
• Use Lean tools, like 5's, Value Stream Maps (VSM) and Kaizen methodology to develop and implement improvements not only in the warehouse area but in operations as well, as it relates to gained throughput or optimized headcount.
• Facility design, system integration (WMS, WCS, YMS, TMS), standardizing operation processes, process innovation, and leading continuous improvement projects effectively utilizing Lean, Six Sigma, and engineering methodologies.
• Identify financial opportunities in cost management, corrective invoice process, physical inventory, cost variances, improvement opportunities and risk in storage and handling costs in all areas of spend.
• Standardizing operations in owned facilities. This includes material handling/operations guidelines, storage/stacking SOP, as well as inventory/returns process.
• Support DC warehouse teams by ensure successful implementation, training and support of ERP systems, SOPs and all policies.
• Maintains the discipline across all warehouses conducive to clean and organized Distribution Centers that are always "tour ready".
• Identify opportunities for process automation, suggests and implements appropriate solutions.
• Monitors yard activity, trailer aging and avoid potential detention/demurrage charges.
• Oversees and improves an efficient process to schedule all inbound / outbound shipments through freight brokers and/or carriers.
• Maintains accurate finished goods inventory by item, lot, and location. Coordinates cycle counts and/or full physical inventory counts to confirm accuracy along with processing any necessary adjustments in the inventory system. This will include working with IT and Operations for streamlined processes and improvement of current WMS system.
• Ensure that continuous improvements initiatives results in a positive customer satisfaction experience or on-time delivery improvement.
• Build both internal and external relationships through supporting, networking, and teambuilding.

Other Responsibilities include (but not limited to)

• Understand and adhere to/follow the department procedures and policies
• Adhere to and support the principles of Responsible Distribution™.
• Assume other activities and responsibilities from time to time as directed.
• Additional responsibilities may be assigned as needed.
• Travel to DC and 3PL warehousing sites and business offices on a routine basis.

Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Demonstrates attention to detail.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Demonstrates group presentation skills and a good command presence; Participates in meetings.
Written Communication - Writes clearly and informatively; Presents numerical data effectively.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Significant level of experience in running a chemical distribution entity.
Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources. Has a strong command of margin optimization opportunities within the operation.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically.
Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:

• College degree in Business, Supply Chain, Logistics preferred or equivalent experience.
• 5 or more years work experience with a proven track record of working in a similar environment, preferably with public warehouses and/or 3PLs.
• Experienced in Lean Manufacturing critical. Knowledge of using Lean tools like 5's, Visual Management, Kaizen, Value Stream Maps and Daily Management.
• Six Sigma a plus
• D365 experience desirable.
• People and team oriented; Good interpersonal skills
• Good computer hardware and software skills especially Microsoft suite of products.
• Ability to read, analyze, and interpret general business correspondence
• Effectively present information as necessary in written and spoken form
• Able to maintain confidentiality on sensitive issues
• Excellent communication and collaboration skills, able to motivate and influence internal and external stakeholders and deal at all levels in the organization, both locally and nationally
• Sense of ownership and drive: self-starter and problem solver who shows a bias for action, acts promptly to remove "roadblocks" and ensures accountability to get things done in a timely manner.
• Highly organized, structured and flexible, able to work well under pressure and deal with multiple / conflicting priorities meeting the deadlines.
• Strong analytical & administrative skills with high degree of attention to detail.

Mathematical Skills:
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Internet software; Inventory software; Order processing systems; Project Management software; Spreadsheet software and Word Processing software.
Physical Demands:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel: Will vary but average will be 25-35%