Job Description
Key Responsibilities
- Develops and conducts programs for recruiting, training, and retention of volunteers.
- Responsible for screening, selecting, evaluating and counseling of volunteers.
- Supervises each volunteer, including establishing rapport, coaching, compliance, support and recognition.
- Coordinates volunteer trainings.
- Coordinates with the Hospice Team to assess patient/family needs for volunteers.
- Monitors the Volunteer’s adherence to the plan of care.
- Engages the Hospice Team in volunteer program activities and the availability of volunteers for assignment.
- Communicates with team members, patients/family members.
- Reviews and processes volunteer documentation in a timely manner and in compliance with Medicare, licensing laws and Hospice policies.
- Develops and maintains contact with individuals and organizations within the community necessary to support the recruitment and outreach activities of the volunteer program.
Skills Knowledge and Expertise
- Positive, fun, energetic personality.
- Experience with speaking to groups and ability to approach a wide varety of sources for volunteer recruitment.
- Creative approach to implementing new ideas and problem solving.
- Loves working with people of diverse backgrounds and experiences, and will take ownership of making sure volunteers are comfortable in their roles and appreciated for their time and contributions.
- Demonstrated ability to plan, organize and track activities and information as required.
- Excellent verbal and written communication skills.
- Hospice experience preferred, or minimum of two years experience in recruiting, training and supervising volunteers required.
- Bachelors Degree in behavioral sciences, human services, or related field preferred.
- Excellent organizational, self-management and communication skills.
- Commitment to providing excellent customer service to patients and families.
- Valid driver’s license.
- Can successfully pass background checks.
Benefits
- Paid Holidays
- Health, Dental and Life Insurance
- 401K Investment Plan with employer matching program
- Paid time off based off hours accrued
- Mileage Reimbursement
- Education Fund