Volunteer Coordinator

We are GROWING! We need more staff to help with our patients. A Volunteer Coordinator, operating within the framework of the mission and philosophy of Accord Hospice, provides sufficient volunteers to meet the needs of patients, families and employees, according to Medicare regulations. Following the interdisciplinary team plan of care, coordinates volunteers to serve the patients, family members and employees while being mindful of the confidentiality rights of all. Collaborates and communicates with the case manager and other interdisciplinary team members. Participates actively in meeting the goals and objectives of the hospice organization. Ensures documentation of all volunteer activities within the organization. Demonstrates an ongoing commitment to his/her own professional growth.

Job Roles and Expectations:

• Volunteer Coordinator will devise and implement volunteer recruitment strategies to

ensure the fulfillment of patients’, families’, and employees’ needs in a timely manner.

• He/she will represent Accord Hospice and its volunteer program positively

throughout the community in education, outreach and volunteer recruitment programs.

• Coordinator will respond to all inquiries from volunteers and other organizations in a

timely manner.

• He/she will conduct face to face interview with all potential volunteers.

• Volunteer Coordinator will perform screening/background checks for all volunteers in

accordance with Federal, State and Accord Hospice regulations.

• Coordinator will attend and participate in interdisciplinary team meetings and adheres to

the plan of care to meet identified needs.

• Coordinator will assign volunteers, while considering interests and skills to

patients/family/staff and program needs.

• Volunteer Coordinator will observe/evaluate volunteers and their interactions with

patients/families/staff on a yearly basis.

• He/she will administer annual volunteer comprehension and Alzheimer’s evaluation.

• He/she will maintain current volunteer personnel and medical files in accordance with

Federal, State and Accord Hospice regulations.

• Coordinator will maintain regular contact and open communication with all volunteers.

• Volunteer Coordinator will schedule volunteers to ensure a minimum of 5% of paid

employee patient contact hours are provided by volunteers on a monthly basis, as

mandated by Medicare, and provide this information on a monthly basis to Corporate

Volunteer Coordinator.

• He/she will submit monthly volunteer mileage reimbursement requests to Corporate

Volunteer Coordinator.

• Volunteer Coordinator will ensure completion of Patient/Family Satisfaction Surveys as

assigned by Corporate Volunteer Coordinator.

• He/she will participate in monthly QAPI meetings to provide Volunteer Department and

Patient/Family Satisfaction Survey information.

• Volunteer Coordinator will inform volunteers of, and participate in hospice in-service

trainings as provided.

• Coordinator will organize annual Volunteer Appreciation event.

• Volunteer Coordinator will perform other duties as assigned.

Job Type: Part-time

Hours Worked

• Hours worked are based on the assigned patients’/caregivers’ needs.

• On Call duties for weekday evenings and nights and weekend days, evenings, and

nights are based on the necessity of an assigned volunteer to reach you in an

emergency.

• Occasional weekend work may be necessary for community

outreach/education/recruitment events.

Education

• High School Diploma or equivalent required.

• College Degree preferred.

License

• Must have a valid drivers’ license and current automobile insurance.

Job Type: Part-time

Pay: From $20.00 per hour

Expected hours: 15 – 20 per week

Benefits:

• Flexible schedule

Ability to Relocate:

• Deerfield, IL: Relocate before starting work (Required)

Work Location: On the road