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Form of work
SalaryStubHub is seeking a View From Seat QA Associate who will be responsible for the quality control of View from Seat imagery on StubHub’s customer facing website. Strong attention to detail in a fast-paced, constantly evolving environment is necessary to ensure strong site performance and customer experience. This role will be responsible for publishing and reviewing all new View from Seat imagery on StubHub’s website in accordance with established guidelines. This person will work within the North America business operations group and work cross-functionally with product, customer service, supply, and fulfillment to drive a world-class ticketing catalog.
What You'll Do
- Have strong organizational skills – ability to juggle multiple projects and objectives at once
- Be a passionate fan of all things live entertainment with a specific interest in sports
- Researching View from Seat references for different venue configurations
- Checking View from Seat images rendered by 3D models for quality and accuracy
- Corresponding with the vendors that create the 3D models to request changes
- Maintaining up-to-date tracking of all configurations that you have checked
- Uploading imagery that has passed Quality Assurance checks directly onto the website
- Troubleshooting issues with imagery uploading
- Supporting ad hoc projects as the need arises
What You've Done
- BS/BA degree or equivalent - 0 to 2 years related professional experience
- Ticketing or entertainment experience a plus
- Self-starter and ability to execute on multiple projects and tasks
- Strong ability to comprehend and understand processes with a desire to build and improve them
- Strong attention to detail combined with the ability to prioritize and meet aggressive targets and deadlines
- Flexibility including changing working schedule according to sports updates needed
- Strong written and oral communication skills
- Team player who is comfortable working with various departments
- Quick learner who is able to work independently
- Willing and able to work weekends
About Us
StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world - from sports to music, comedy to dance, festivals to theater - StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.
We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
