Quality Assurance Auditor And Administrative Support Coordinator

General Description:

The Administrative Coordinator will work closely with the Vice President & Chief Clinical Officer and team to help manage Quality Assurance administrative functions for all SHC office. Manage administrative functions for office while acting as a team player in assisting office staff using Company core values of Integrity, Candor, Accountability, Respect and Excellence. Below is a list of essential functions for this role within various Divisions throughout the Company. These functions may or may not be performed and are not defining limits of this position.

Essential Job Functions:

• Support Joint Commission standards and the entire compliance process to achieve 100% Compliance
• Support the operations of the office including filling, fielding calls, answering questions, ordering supplies, sorting/sending mail, greeting visiting talent/clients and overall organization and cleanliness of the office
• Pull various reports based on the needs of the Quality Assurance team
• Pull field talent birthday and anniversary lists monthly and prepare emails
• Answers phone and e-mail with internal and external contacts and send to appropriate team member for follow up
• Manage day to day operations of filing worker's compensation claims and following up with adjusters
• Manage and process legal requests i.e. subpoenas
• Process invoices for worker's compensation claims, malpractice claims, nurse testing, QA support services, expense reports, and QA office supplies as needed
• Support companywide safety program to coordinate OSHA 300 safety plans and documentation for the Joint Commission
• Day to day management of malpractice claims assisting Management as needed
• Organize and coordinate conference calls and scheduling for Manager
• Assist the QA team with reporting contacts to the health care regulatory offices of discipline
• Help to create an environment of high morale, motivation and teamwork
• Other duties as assigned

Qualifications:

• Associates Degree and/or 1-2 years' equivalent experience preferred
• Knowledge of proper grammar, spelling and rules of composition
• Experience with legal and/or worker's compensation preferred
• Knowledge and understanding of malpractice claims preferred
• Must have a working knowledge of computers and software systems including Microsoft Office products and the Internet
• Must be detail-oriented and highly organized
• Ability to work independently and with other team members
• Ability to organize and complete work in a timely manner
• Ability to multi-task
• Ability to communicate effectively with all levels of the organization
• Must be able to work for prolonged periods of sitting, typing and use of the phone and computer
• Must successfully complete onboarding training/tutorials and attend future webcasts/trainings as required

Diversity Statement:

We are greater when we are equal. We believe inclusivity is the celebration of multiple experiences, approaches, and points of view. We bring together the best people, provide world class opportunities, and cultivate an environment where we all succeed. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day. It fuels our innovation and connects us closer to our clients and the communities we serve.

Equal Opportunity/Affirmative Action Employer - Supplemental Health Care is an Equal Employment Opportunity Employer.
Supplemental Health Care participates in E-Verify to confirm work authorization. Please visit www.uscis.gov for more information.