The USAO-EDKY has determined a requirement for contractor support to assist in meeting the needs of the USAO-EDKY Victim Assistance Program and of victims. The primary purpose of the contractor is to support the Victim Assistance Specialist by providing a wide range of support functions primarily in the area of victim notification and victim services.
1.1 Scope: The Contractor shall provide all clerical support services required to support USAO-EDKY Victim Assistance Program, including by assisting the USAO-EDKY Victim Assistance Specialist.
Statement of Work/Tasks
Victim Notification
Inputs data into applicable database(s); produces notification documents using the Victim Notification System (VNS); updates victim contact information in the VNS; runs reports using VNS as needed; mails victim notification letters (including preparing, metering, and delivering mail to the outgoing mail receptacle).
Uses the database(s) to search for missing victim contacts. Secures and files necessary documentation related to those searches.
File Maintenance
Secures statistical or other information from files and related sources and inputs information into appropriate database and/or spreadsheet file.
Maintains a record of active victim cases, including tracking all hearings and trials. Maintains a calendar system for active cases to keep other Victim Assistance Staff informed of the status of ongoing cases.
Sorts and arranges material for filing and files material in alphabetical, numerical or chronological order. Locates filed material based on working knowledge of office filing system. Prepares cross references as necessary and as required, participates with office staff in file close-out.
General
Utilizes, as required, other software applications; such as the Victim Notification System (VNS) and Microsoft word. Overall work assignment is characterized by varied and advanced functions of a variety of software types to perform assignments.
Performs a variety of recordkeeping, reporting, and informational duties in support of the Victim Assistance Specialist. Compiles, maintains, and updates data, lists, and reports. Processes recurring documents with responsibility for checking actions for errors or omissions and to determine subsequent processing requirements.
Operates copying/printing machine. Displays working familiarity with essential machine features to ensure the required number of copies are produced in the proper format. Collates and staples material as necessary.
Answers the telephone and refers callers to staff members or takes messages as appropriate. Greets office visitors. Personally provides information or offers assistance to the extent authorized by supervisor.
Reports, in writing, all victim-related contacts to Victim Assistance Specialist.
Receives incoming mail for the Victim Assistance Program and ensures that it routes to the Victim Assistance Specialist for review.
Stocks forms or other office supplies and notifies Victim Assistance Specialist and other pertinent personnel when reorder level is reached. 9 Skill set info The Legal Assistant contract employee must have good communication and organizational skills, the ability to deliver highest quality work under pressure, and knowledge of software used by the USAO (or the ability to acquire knowledge about the USAO's computer systems).
The Contractor must have the ability to prove U.S. citizenship and meet the Department of Justice residency requirements as stated in Notice of Contractor Personnel Security Clearance Requirements (January 2015) below. 10 Education The Contractor shall provide qualified personnel who have sufficient experience, education, training, and skills to satisfactorily perform the requirements of this Statement of Work.
Contractor personnel assigned in performance of this contract shall demonstrate acceptable personal/professional conduct, sufficient technical knowledge in the tasks assigned, and adequate experience performing similar work. 11 Certifications (if required) 12 Documentation Required for submission 13 Work Hours Monday thru Friday, 8:30 am to 5 pm 14 Account Manager Name (Proposal Team) John Gabriel 15 Work authorization required US Citizen Only 16 Relocation is accepted Yes 17 Remote work No 18 Additional Notes if any