Vice President, Sales

Vice President – Sales
Reporting to: Chief Commercial Officer

ABOUT ACQUIRE BPO

Acquire BPO is an award-winning global outsourcer, providing a range of contact center and back-office services from offshore, nearshore, and onshore locations to clients in the United States, Canada, Australia, New Zealand, and beyond. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment.

A SNAPSHOT OF YOUR ROLE

As the Vice President- Sales, you will provide strategic and operational leadership to meet and exceed Sales targets. You will support the company’s Sales capability to ensure its both proactive and responsive to the needs of our customers, as well as overseeing new business development and delivery of effective solutions to new customers. This role forms part of the Leadership team and contributes to the overall strategic and operational success of the Company.

KEY RESPONSIBILITIES INCLUDE:

• Develop business plans and sales strategy to exceed set targets and revenue growth.
• Manage sales processes, ensure the team are always following it process and it is educated to them.
• Accurately forecast annual, quarterly, and monthly revenue/sales reports.
• Provide monthly and quarterly results assessments and review of Sales staff’s productivity.
• Work effectively with cross functional teams to produce sales presentations.
• Manage all Sales policies, practices and procedures.
• Educate Sales team by establishing regular product & sales training, improved presentation strategies, competitive strategies, proper use, and level of Sales support.
• Conduct regular one-on-one review with all Sales Executives to understand training and development needs, and to provide insight for improvement to sales and activity performance.
• Ensure that all Sales Executives meet or exceed activity standards for prospecting calls, appointments, presentations, proposals, and closes.
• Continually work on improving, updating, and adding value to sales materials.
• Manage salesforce and provide monthly sales reports and insights as requested by CCO.
• Liaise with Legal on contractual negotiations to assist Sales team.
• In conjunction with the CCO coordinate yearly Sales targets & commission plans.
• Initiate and coordinate development of action plans to penetrate new markets.
• Identify potential events for Sales to attend (12 mth plan) to generate leads.
• Develop and recommend product positioning and pricing strategy to increase market share.
• Establish and maintain relationships with industry influencers and key strategic partners.
• Analyze and control expenditure of team to conform to budgetary requirements.
• Meet with key clients, assisting sales executives with maintaining relationships and negotiating and closing deals.

KEY PERFORMANCE INDICATORS:

• Meeting Sales & Profit targets.
• Revenue growth within existing clients.
• Ensuring companies legal requirements are adhered to.
• Responsiveness and quality of all communication, reports and material generated.
• Team processes / structure is reviewed and updated when necessary.
• Sales data is accurate, updated and correctly interpreted.
• Client satisfaction levels are successfully met.
• All contractual obligations are met or communicated, discussed and managed with the relevant people

SKILLS, EXPERIENCE & REQUIRMENTS

• Leadership experience of 5+ years.
• Proven ability to drive sales teams to meet and exceed targets.
• Strong understanding of customer and market dynamics and requirements.
• Previous Call Centre/Offshoring experience.
• High level of communication & interpersonal skills.
• Overseas and interstate travel

WHAT WE VALUE

We’re proud of our diverse global team, all working together and adhering to these common values:

• Collaboration: Brilliant jerks can be brilliant elsewhere.
• Impact: Do, get it done, create impact.
• Passion: Be positive, bring passion and energy.
• Transparency: A transparent team can help each with other.

Acquire BPO is a business outsourcer with a vision is to connect organisations to skilled people globally. Our mission is to be the partner of choice for corporate growth, by enabling businesses to leverage the best global resources at the right price.

This is genuinely an excellent opportunity for an Vice President - Sales who would like to be part of a scaling business, offering the opportunity to really make your mark.

At Acquire, come for a career & stay for the fun!

Job Type: Full-time

Pay: $150,000.00 - $180,000.00 per year

Benefits:

• 401(k)
• Employee assistance program
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Travel requirement:

• Up to 25% travel

Ability to Relocate:

• Irving, TX 75063: Relocate before starting work (Required)

Work Location: In person