Vice-President Of Business Development/Client Services

Why Morgan Group?

There’s more to Morgan Group than our 65+ multi family properties. We celebrate diversity and are committed to creating an inclusive environment for all employees. At Morgan Group, it’s about the people who work for Morgan, our residents, our construction team, and adhering to our key values that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering full-time employees a variety of benefits including:

• Advancement opportunities
• Training
• Low-cost Medical, Dental, Vision
• Flexible Spending Accounts (Medical, Limited Purpose & Dependent Care)
• Health Savings Account
• Voluntary Life Insurance
• Long-Term Disability Insurance
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• 401K (Traditional & Roth) with Company Match
• Employee Assistance Program
• Paid Time Off plans including:
• Vacation
• Sick
• Floating Holiday
• Bereavement Leave
• Holiday Schedule
• Referral Bonus Program

How does Morgan Group benefit you?

The Morgan Group provides you with an excellent opportunity to learn about the multi-family industry and to grow in your career you never thought possible. Whether you are interested in Property management, maintenance, construction, or development, at Morgan, you’ll get the training and support from your team that you need to excel in your role and reach your full potential.

What You'll Do

Duties and responsibilities

Business Development

• Identify and cultivate new business opportunities within the multifamily housing sector.
• Develop and implement strategies to expand current market share in target locations and expand our client base.
• Lead the negotiation of Business contracts, ensuring favorable terms and conditions for the company.
• Collaborate with executive leadership to set sales targets and develop action plans to achieve them.

Client Relationship Management

• Serve as the primary point of contact for key clients, fostering strong relationships and ensuring client satisfaction.
• Anticipate client needs and proactively address any issues or concerns to maintain high levels of client retention.
• Actively engage with clients to understand their goals and objectives and align the company's services to meet their needs.

Team Leadership

• Build and lead a high-performing business development and client services team.
• Provide guidance, mentorship, and support to team members, fostering a culture of collaboration, accountability, and continuous improvement.
• Set clear goals and performance metrics for the team, and regularly assess performance against targets.

Market Analysis and Strategy

• Stay abreast of industry trends, market performance and competitive landscape.
• Conduct market research and analysis to identify opportunities for growth and differentiation.
• Develop and refine business development strategies based on market insights and opportunities.

Collaboration and Communication

• Collaborate cross-functionally with internal teams, including operations, marketing, finance, and legal, to support business development initiatives and ensure seamless execution of new management assignments
• Communicate effectively with internal stakeholders to provide regular updates on business development activities, client relationships, and market trends.

Qualifications

The following qualifications must be met before consideration of the position of Vice President of Business Development/Client Services:

• Bachelor’s degree in business administration, marketing, or a related field; MBA preferred.
• Must have sales and presentations skills including networking.
• Knowledge of multifamily operations.
• Must have a valid driver's license.
• 3-5 years of progressive experience in business development, client services, or related roles within the multifamily housing industry.
• Proven track record of successfully identifying and closing new business opportunities, preferably in the real estate or construction sector.
• Proficiency in Microsoft Office Suite and CRM software.
• Relationship management.
• Leadership, management, and mentoring skills.
• Strategic planning skills.
• Knowledge of product and sector.
• Financial and business acumen.
• Excellent presentation and communication skills.
• Ability to communicate accessibly and concisely to outsiders, including prospective customers and clients, partners, vendors.
• Effective organizational skills.
• Negotiation skills.
• Familiarity with technology and platforms.
• Research and analytical skills.
• Interpersonal and customer-service skills.
• Big-picture thinking.
• Lead generation and management experience.
• Fast learner.
• Enthusiasm and sincerity.
• Strategic thinker with the ability to analyze market trends and develop actionable insights and strategies.
• Demonstrated ability to negotiate contracts and manage complex client relationships.