Job Description
Vice President Product Management
Product Management
Reports To
Chief Product OfficerJob Purpose
We’re creating products that solve real world problems and put customers at the center - all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We’re people-first. We value collaboration, curiosity and commitment. As a Product Manager at Payroc , you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By nature, you are also solution-oriented, commercially savvy and have a head for fintech.
Duties and Responsibilities
Be the voice of customers in your product and API designs, and play an active role in designing a product development process that engages customer feedback and insights frequently
Own key customer experiences, with deep understanding of their jobs-to-done and pain points from sales engagements, all the way to business-as-usual post-launch operations
Help shape product vision, alongside execution goals to ensure the team stays inspired while delivering iteratively
Gather and write product requirements through collaborative stakeholder partnerships
Work closely with engineering organization to ensure quality software deliveries, aligning with product visions and customer needs
Establish requirement gathering and record keeping methodology to roll-out required charging mechanisms
Work on our Reporting, Sales, and administration portals to automate the online experience for our partners and merchants.
Assist with Product Management functions such as new business approvals process, product reviews, policy and compliance checks for both product and complementary operational processes, market research, and go-to-market activities
Lead and run Agile ceremonies such as sprint planning and stand-ups
Qualifications
Experience and/or VP level in a Product Management role building Payments SaaS platforms in partner defined distribution models.
Experience with platform/ API products and related system design concepts in order to help translate the needs and requirements of the customers into well-designed services
Familiar with additional rigour around regulatory and audit requirements (e.g. financial crime monitoring) that banks are subjected to
Self-starter, keen to take independent ownership and responsibility in their role
Preferred Qualifications
Experience working with directly with clearing and settlement mechanisms (CSMs)
Knowledge of the external partner distribution models (Agent, ISO, ISV, Payfac)
Experience managing online and application-based technology properties.
Knowledge and experience working with a UI/UX team.
Experience managing a team of remote Product managers.
Experience with Salesforce and working with Sales teams.
8-10 years working in FinTech, FSP, FSA companies
Date Driven decision making.
Entrepreneurial mindset.
Working Conditions
Must be able to sit for extended periods of time
Travel Component
N/A
Job Classification
Exempt
At Payroc we are committed to the principal of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individuals’ qualifications without regard to race, color, religion, national social or ethnic origin, sex, age, physical, mental, or sensory disability, sexual orientation or any other status protected by the laws regulation in the location we operate. Payroc does not tolerate discrimination or harassment based on any of these characteristics.
Payroc is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources Department at HR@payroc.com