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Form of workConnected Commerce, Rewards Product Owner - Vice President
Job Description
If you enjoy creative problem solving, are highly analytical, and are skilled at building momentum around meaningful work, this is the role for you.
The Rewards team is looking for a Vice President Product Owner to support a product area within the Chase Rewards Product. The Chase Rewards product team is responsible for delivering loyalty user experiences that enable our customers to earn and redeem their ultimate rewards points. The Rewards Product Owner will be responsible for making our products better, smarter and more personalized by leveraging a deep understanding of customer needs, data intelligence, and how to create excellence at scale. You will define and support the strategic vision for the modernization path of a platform product as you build new customer centric Rewards journeys. You will drive the planning, sequencing and implementation of these initiatives to drive end-state transformation based on value, impact and time to market. The ideal candidate is a self-starter who has the ability to operate within a highly matrixed organization, effectively influencing and communicating cross-functionally across Product, Design, Data and Technology teams to drive business results.
Job responsibilities:
Determining the product delivery and horizontal roadmap that delivers incremental value across multiple releases; maintain an evergreen product roadmap based on changing market needs, customer needs and opportunities
Partnering with our tech teams within their sprint cycles to be sure all epics and stories are clearly defined with specific acceptance criteria and delivered on time. Help drive the completion of business epics and the removal of blockers
Grow into a subject matter expert on Rewards and Loyalty user experience as well as your assigned technology product area
Provide support on weekly reporting and program update efforts across a variety of forums
Lead the strategic product vision; determining the sequence and timing of implementation to delivery incremental value. Develop and execute a roadmap that brings your vision to life by balancing foundational capability advancement with creative, experimentation-driven learning
Use collaboration storytelling to communicate and drive cross-functional alignment for your work
Required qualifications, capabilities and skills
7+ years of product or relationship management or relevant experience as well as record of individual technical achievement. Proven track record of delivery.
Ability to synthesize large amounts of information in order to inform and make decisions quickly, take risks, course-correct and adapt, and constantly iterate on your approach
Ability to make recommendations and progress in the face of ambiguous and at times overlapping priorities, and clearly communicate those ideas. Ability to communicate openly, be transparent, be open and receptive to diverse ideas from different stakeholders, with the ability to influence and motivate
Flexibility to influence and partner across a large, highly matrixed organization and drive change through promoting a culture of collaboration across organizational boundaries
Excellent written and verbal communication skills: able to present facts, thoughts and ideas in a clear, concise and convincing manner to cross-functional partners
Demonstrated ability to manage tight delivery timelines and calmness under pressure and adapt to unexpected circumstances. Capable of navigating in dynamic and complex organization environments
Commitment and self-motivation suitable to a start-up team
Experience with agile product development techniques and continuous integration philosophies and practices for speed to market is a plus; experience with Microsoft suite (PowerPoint, Excel, SharePoint) JIRA, Confluence Tools.
Bachelors degree required
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Base Pay/Salary
New York,NY $118,750.00 - $200,000.00/year
