Veterinary Technician - Phone Triage

VCA Alameda East Veterinary Hospital is searching for RVT to join our ever-growing team as a Phone Technician. We are an AAHA accredited, 24/7 hybrid hospital that takes pride in servicing our community.

As a hospital we are very interested in taking necessary steps to continue our growth. We have a very busy and well-established hospital looking for knowledgeable, energetic, and passionate technicians to help us provide our clients with a high touch and great experience. Our team is the backbone of our hospital and without everyone’s skills, knowledge and fun-loving personalities we can’t succeed.

• Our phone technician is responsible for triaging incoming medical calls for pre-existing clients, taking transfer calls, and assisting our client service representatives with overflow inbound phone calls. They are also responsible for occasionally helping with appointments and patient care.
• We’re a teaching hospital and we want to train the best and the brightest for our future.
• $22-$26/hr based on credentials and experience
  • VCA offers a VTS program and Penn Foster scholarships to those interested.

As we continue to grow we are more than ever, committed to developing our team with dedicated, professional, and positive people. We believe in a positive and healthy culture and that’s what we strive for each day. We empower our team members to be independent and, most importantly, we trust them.

Our hospital is located in beautiful Denver, CO. You can be in the mountains within 30 minutes to enjoy all the sports and outdoor activities your heart could desire. Outdoors isn’t your thing? Not to worry, Denver is in top ranking for Craft Breweries and the food scene is amazing.

We offer competitive benefits and salary based on industry standards and we evaluate each applicant on an individual basis.

Not your jam? We have other openings available and are taking applications, please apply!

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com