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SalaryWillamette Valley Animal Hospital of Tualatin is a fast-paced walk-in veterinary clinic. We are a four doctor small animal practice committed to providing affordable and quality care to our furry friends!
We are looking for a full or part-time Veterinary Receptionist that shares our love for animals to join our fast paced hospital! The ideal candidate will have a background in customer service, is highly self-motivated and works well as a team and independently, animal handling is a plus. The Veterinary Receptionist is a key member of our team who is the first point of contact for our clients.
Responsibilities include but are not limited to:
- Customer service functions, including: greeting clients and checking them in, answering phones and emails, showing clients and pets into exam rooms, going over prescribed medication instructions with owners and checking them out.
- Taking a brief history of patient.
- Getting a weight and a temperature from patient once in the exam room.
- Scheduling and confirming surgical appointments.
- Placing calls to other clinics to obtain medical records.
- Presenting and explaining charges, processing payments.
- Filling prescription medications accurately.
- Answering questions regarding products and services, including educating clients on general animal husbandry and general pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
- Hospital maintenance (including removal of animal waste) and ensuring the lobby is neat at all times.
- Sterilizing exam rooms in between patients.
- Previous experience with Covetrus Pulse (EvetPractice) would be a plus.
Job Type: Full-time
Pay: From $16.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
Work setting:
- In-person
Experience:
- Veterinary experience: 1 year (Preferred)
- Customer service: 1 year (Required)
Work Location: In person
